Business Analyst for CRM Solutions

1 month ago

Montreal, Quebec, Canada Lakhos Full time
About the Job

We are seeking a skilled Crm Consultant to join our team at Lakhos. If you have experience in sales or marketing operations and are proficient in HubSpot CRM, this could be the ideal opportunity for you.

The successful candidate will be responsible for participating in identifying needs, defining the best implementation strategy, developing the solution design, configuring the solution according to best practices and overseeing integrations or custom development. You will advise customers on the added value of digital technology and CRM infrastructure in the context of various CRM projects, within a dynamic digital firm.

Key Responsibilities:
  1. Work directly with customers, serving as the main point of contact and ensuring the success of the project.
  2. Contribute to the implementation of projects for several clients, by engaging clients in regular strategic workshops to ensure that project steps are respected.
  3. Maintain well-documented requirements collected from customers and participate in regular updates.
  4. Ensure various models that support the understanding of needs (mapping business processes, mapping ecosystems and data exchanges, etc.).
  5. Research and resolve issues with RevOps consultants and develop solutions based on the HubSpot CRM solution and other connected third-party tools to meet customer needs.
  6. Develop training materials/guides for customers and educate customers to ensure software adoption.
  7. Be comfortable with project management.
  8. Fast learning, self-motivation, ingenuity, and the ability to solve problems from a global perspective.
  9. Excellent written and oral communication skills.
  10. Strong project and account management skills.
  11. Impeccable sense of organization and attention to detail.
  12. Ability to respond calmly to the unexpected, to prioritize, to be discerning, and to pivot when necessary under pressure in a constantly changing environment.
  13. Excellent time management skills and a proven ability to meet deadlines.
  14. Strong work ethic and positive attitude.
  15. Ability to work independently, but also to collaborate with other team members.
  16. Experience in an agency or in a front-line role dealing with customers is a big plus.
Requirements:
  1. Minimum 1 year of experience in sales or marketing operations.
  2. Experience with HubSpot CRM is a plus.
  3. Experience with other third-party cloud-based tools like Salesforce, Dynamics CRM, Zoho CRM, Zapier, etc.
  4. Ability to map business processes using the BPMN method.
  5. Ability to produce an entity-relationship diagram (ERD).
  6. Proven ability to work with internal teams on projects.
  7. Strong ability to research system requirements and determine the steps required for proper configuration.
  8. First-line experience with customers is a plus.
  9. Great attention to quality and detail.
  10. Experience in automating workflows with an iPaaS (ex: Zapier).
  11. You feel comfortable managing multiple tasks, projects, and customers at the same time.

This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional results for our clients.

We appreciate your interest in this position and look forward to reviewing your application.

  • CRM Business Operations Analyst

    4 weeks ago

    Montreal, Quebec, Canada Lakhos Full time

    Lakhos is a dynamic digital firm seeking an experienced CRM Business Operations Analyst to join our team. This exciting opportunity allows the successful candidate to work closely with clients, advising them on the added value of digital technology and CRM infrastructure.Company OverviewWe are a cutting-edge agency focused on delivering innovative solutions...

  • CRM Business Analyst | Digital Transformation Expert

    4 weeks ago

    Montreal, Quebec, Canada Lakhos Full time

    Lakhos is a dynamic digital firm that values innovation and excellence. We are seeking a highly skilled CRM Business Analyst to join our team.About the RoleThis is an exciting opportunity for a motivated and experienced professional to take on a key role in our organization. As a CRM Business Analyst, you will be responsible for participating in identifying...

  • Strategic Business Solutions Analyst

    4 weeks ago

    Montreal, Quebec, Canada Osedea Inc. Full time

    At Osedea Inc., we're seeking a skilled Strategic Business Solutions Analyst to play a pivotal role in bridging the gap between our clients' business needs and technical solutions. This dynamic position requires gathering and analyzing requirements, defining project scopes, and ensuring successful project delivery by maintaining clear communication between...

  • Senior Business Analyst

    2 months ago

    Montreal, Quebec, Canada GURUS Solutions Full time

    Job Title: Senior Business Analyst - NetSuite ImplementationGURUS Solutions is seeking an experienced Senior Business Analyst to join our team in the implementation of NetSuite, a cloud ERP solution. As a Senior Business Analyst, you will be responsible for assessing business needs, developing innovative solutions, and delivering high-quality...

  • HRIS Business Analyst

    4 weeks ago

    Montreal, Quebec, Canada US Tech Solutions Full time

    At US Tech Solutions, we're looking for a highly skilled HRIS Business Analyst to join our team.About the Role:We're seeking an experienced professional to lead business analysis, data insights, and HRIS configuration needs. As an HRIS Business Analyst, you'll work closely with senior leaders in HR and business to deliver strategic solutions using...

  • CRM Expert: Delivering Business Transformation

    4 weeks ago

    Montreal, Quebec, Canada Talentuch Full time

    About TalentuchWe are a leading Canadian company providing innovative CRM solutions to businesses. With over 300 successful implementations, we have established ourselves as industry experts.Salary and BenefitsThe estimated salary for this role is $110,000 - $140,000 per year, depending on experience. Our comprehensive benefits package includes health...

  • Data-Driven Business Analyst

    4 weeks ago

    Montreal, Quebec, Canada Reitmans (Canada) LtéeLtd Full time

    Job OverviewAt Reitmans (Canada) Limited, we empower our customers to put their best foot forward with fashion. We are seeking a Data-Driven Business Analyst to join our team in driving sales and maximizing opportunities.About the RoleWe are looking for a skilled CRM Analyst who will provide actionable insights to enable data-driven decision-making. As part...

  • Strategic CRM Architect

    4 weeks ago

    Montreal, Quebec, Canada Talentuch Full time

    Company OverviewTalentuch is a leading Canadian company specializing in providing businesses with expert customer relationship management (CRM) solutions. With over 300 successful implementations under its belt, the company has established itself as a trusted partner for businesses seeking to optimize their CRM systems.Compensation and BenefitsThe estimated...

  • Human Resources Business Analyst

    2 weeks ago

    Montreal, Quebec, Canada US Tech Solutions Full time

    About US Tech SolutionsUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We enable businesses to achieve their strategic goals by leveraging our network of skilled professionals.The RoleWe are seeking an experienced HRIS Analyst to join our team. As an HRIS Analyst, you will be...

  • Ingénieur Solutions CRM

    4 weeks ago

    Montreal, Quebec, Canada Delan Full time

    En tant qu'Ingénieur Solutions CRM - Stratégiste Informatique chez Delan, vous serez chargé de concevoir des solutions techniques adaptées aux besoins d'affaires de notre entreprise.MissionL'objectif principal consiste à migrer Dynamics CRM vers le cloud et à gérer les mises à jour de la plateforme.DésignationVous contribuerez à diriger...

  • Senior CRM Functional Architect

    1 month ago

    Montreal, Quebec, Canada Talentuch Full time

    About Talentuch:We are a Canadian company committed to delivering exceptional CRM solutions to businesses. With over 300 successful CRM implementations, our expertise is unmatched in the industry.Key Responsibilities:Becoming a Master Architect: Craft custom CRM solutions, develop robust system architectures, process maps, and low-level design. Engage with...

  • Senior SAP CRM 7 Developer with Mortgage Origination Expertise

    4 weeks ago

    Montreal, Quebec, Canada Collabera Full time

    Since 1991, Collabera has been a leading provider of IT staffing solutions and services.We offer an exceptional opportunity to work with a top supplier to Fortune 500 companies that is recognized as a "Best Staffing Firms to Work For" by Staffing Industry Analysts.Job OverviewWe are seeking a highly skilled SAP CRM 7 developer with a strong understanding of...

  • Spécialiste en Conception de Solutions CRM

    2 weeks ago

    Montreal, Quebec, Canada Québec inc. Full time

    Notre équipe d'experts technique recherche un(e) spécialiste en conception de solutions CRM.Nous sommes à la recherche d'un(e) professionnel(le) passionné(e) par la technologie et souhaitant contribuer à notre transformation numérique. Tu seras l'acteur clé de notre évolution technologique en concevant et en mettant en place...

  • Senior Business Intelligence Analyst

    4 weeks ago

    Montreal, Quebec, Canada Zendesk, Inc. Full time

    Job Title: Senior Business Intelligence Analyst Zendesk, a leading CRM company, is seeking an experienced Senior Business Intelligence Analyst to join our Enterprise Data and Analytics team.This role involves supporting leaders across various functions (Product, GTM, Finance, etc.) in making data-driven decisions by providing actionable insights and...

  • Senior Business Intelligence Analyst

    4 weeks ago

    Montreal, Quebec, Canada US Tech Solutions Full time

    About US Tech SolutionsWe are a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.Job Description:An estimated salary of $85,000 to $115,000 per year is offered for this position. We are seeking a skilled Senior Business Intelligence Analyst to join our team at US Tech Solutions. As a key member of our...

  • Senior Salesforce Business Analyst

    3 weeks ago

    Montreal, Quebec, Canada BRP Full time

    **Job Overview**We are seeking a highly skilled Senior Salesforce Business Analyst to join our team at BRP. As a key member of our organization, you will play a pivotal role in aligning Salesforce solutions with business objectives and ensuring seamless integration with existing systems.**About the Role**The successful candidate will be responsible for...

  • Spécialiste en Solutions CRM Bilingue

    3 days ago

    Montreal, Quebec, Canada IDEKA Services Conseils Full time

    Retrouvez votre prochain défi professionnel chez IDEKA Services Conseils !L'entreprise est à la recherche d'un.e Spécialiste en Solutions CRM Bilingue pour l'une de ses équipes.Détails du posteType de contrat : Consultation, durée de 6 mois renouvelableLieu de travail : Montréal-EstModèle de travail : Hybride - 1 à 2 jours par semaine en...

  • Business Development Representative

    4 weeks ago

    Montreal, Quebec, Canada Konica Minolta Business Solutions U.S.A., Inc. Full time

    About the RoleWe are seeking a highly skilled Business Development Representative to join our team at Konica Minolta Business Solutions. As an Account Executive, you will be responsible for providing professional and ethical representation of our company to the office product & services marketplace.Key ResponsibilitiesYou will work directly with customers to...

  • Business Development Representative

    2 weeks ago

    Montreal, Quebec, Canada Konica Minolta Business Solutions U.S.A., Inc. Full time

    We are seeking a highly skilled and motivated Business Development Representative to join our team at Konica Minolta Business Solutions. As an Account Executive, you will be responsible for providing professional and ethical representation of our company to the office product & services marketplace.ResponsibilitiesYou will work directly with clients to...

  • Senior IT Business Analyst for Energy Sector

    3 weeks ago

    Montreal, Quebec, Canada Fed IT Full time

    Job DescriptionFed IT is seeking an experienced Senior IT Business Analyst to join our team in Montreal. As a key member of our IT department, you will be responsible for improving current application solutions and deploying new business solutions across various areas of the company.Main ResponsibilitiesCollaborate with super-users to define requirements,...