Sales Development Representative

1 week ago


Toronto, Ontario, Canada Quinn Company Full time

Job Overview

The Sales Development Representative will be responsible for qualifying and maintaining contact with small to medium-sized customers in all industries to increase sales of machines, parts, and service solutions. This involves managing an account base in assigned territories using the telephone as a primary tool, qualifying accounts, and developing customer relationships.

Responsibilities

  • Account Qualification and Update: The Sales Development Representative will proactively manage an account base and qualify accounts, updating customer information and developing relationships.
  • Maintain Call Cycle: The representative will strive to maintain a minimum of 120 calls per week, spending four days on the telephone and utilizing the fifth day for personal training and development.
  • Maintain Accurate Account Database: The Sales Development Representative will maintain accurate customer account information and machine population, allowing for targeted sales and promotions.
  • Promote Dealership Services: The representative will promote all aspects of the Dealership, including machines, parts, service, labor, and customer service agreements.
  • Lead Development: The Sales Development Representative will develop and qualify machine and/or parts and service leads, forwarding them to the Dealership outside sales organization when applicable.
  • Sales and Customer Satisfaction: Through needs analysis, the representative will determine individual customer needs and provide solutions to meet them.
  • Relationship Building: The Sales Development Representative is the single point of contact for the customer, developing strong, positive relationships and collaborating with fellow employees.
  • Personal Development: Ongoing process encompassing goal setting, setting attainable monthly and yearly objectives, and reinforcing continuous improvement and achievement toward company goals.

Qualifications

Two to three years of related experience preferred, with training provided for the right individual, or equivalent combination of education and experience. Quinn Company is an equal opportunity employer.



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