Medical Office Coordinator
1 week ago
Job Summary:
ELNA Medical is seeking a highly skilled and experienced Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient records, and ensuring the smooth operation of our healthcare complex.
Key Responsibilities:
- Answer and direct phone calls in a professional and timely manner
- Manage patient records, including scheduling appointments and updating patient information
- Handle lab results and test reports, and communicate with patients and healthcare providers as needed
- Provide administrative support to healthcare providers and other staff members
- Maintain accurate and up-to-date records, including patient demographics, medical history, and treatment plans
- Ensure compliance with regulatory requirements and maintain confidentiality of patient information
Requirements:
- Minimum three (3) years' experience in customer service or a related field
- One (1) year experience as a medical receptionist or in a similar role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in computer software, including electronic medical records systems
- Ability to maintain confidentiality and handle sensitive information
About ELNA Medical:
ELNA Medical is a leading healthcare provider committed to delivering high-quality, patient-centered care. We are dedicated to providing a supportive and collaborative work environment that fosters professional growth and development.
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