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Medical Office Coordinator

2 months ago

DollardDes Ormeaux, Quebec, Canada ELNA Medical Full time

Job Summary:

ELNA Medical is seeking a highly skilled and experienced Medical Receptionist to join our team at our healthcare complex in DDO. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Answering phone calls in a professional and timely manner
  • Booking appointments and responding to patient inquiries
  • Dealing with lab results and patient records
  • Checking patients in and handling missed appointments
  • Providing excellent customer service and communication skills
  • Working efficiently and effectively in a fast-paced environment
  • Maintaining confidentiality and handling sensitive information

Requirements:

  • Minimum three (3) years' experience in Customer Service
  • One (1) year experience as a Medical Receptionist (an asset)
  • Self-motivated and autonomous
  • Punctual
  • Excellent computer skills
  • Ability to remain courteous and efficient in exchanges with patients
  • Excel under pressure and prioritize tasks
  • Ability to work on the phone in an efficient and professional manner
  • Excellent communication skills in French and English (written and spoken)
  • Able to produce accurate work with impeccable attention to detail

About ELNA Medical:

ELNA Medical is committed to providing comprehensive, convenient, and cutting-edge healthcare solutions to optimize the well-being of our patients. We are a state-of-the-art healthcare complex dedicated to excellence, quality, and patient safety.