Insurance Professional: Aviation Department Role

5 days ago


Laval, Quebec, Canada Covalen Full time

We are seeking a highly skilled Insurance Professional to join our Covalen team in the aviation department. As an Insurance Broker, you will play a vital role in ensuring customer satisfaction by meeting their needs and maintaining excellent relationships with internal and external stakeholders.

The successful candidate will have 3 to 5 years of relevant experience and hold a valid broker's license (RIBO asset). They will also possess excellent customer service skills, ability to maintain relationships with internal and external stakeholders, and bilingualism in French and English.

This is a challenging and rewarding role that requires strong analytical skills, autonomy, and initiative. The Insurance Professional will be responsible for ensuring customer retention, processing new business and renewals in a timely manner, and performing risk analysis, coverage review, and identifying changes to be made or defaults on last renewal.

Key Responsibilities:

  • Process new business and renewals in a timely manner;
  • Ensure customer retention;
  • Perform risk analysis, coverage review, and identify changes to be made or defaults on last renewal;
  • Prepare insurance documents (quotes, coverage notes, invoices, certificates of insurance, endorsements, etc.) and gather information to update clients;
  • Negotiate renewal terms and conditions (endorsements) with insurers;
  • Collect accounts receivable in collaboration with the finance department;
  • Follow up on recommendations issued by insurers and inform producers of any problems;
  • Assist clients with claims and report them to the claims department or insurer.

Requirements:

  • Valid broker's license (RIBO asset);
  • 3 to 5 years of relevant experience;
  • Excellent customer service skills;
  • Ability to maintain relationships with internal and external stakeholders;
  • Bilingualism required (French and English);
  • Excellent knowledge of MS Office suite;
  • Knowledge of EPIC software is an asset.

Salary Range: $60,000 - $80,000 per year, depending on experience. We offer a comprehensive benefits package, including health and dental insurance, retirement savings plan, and opportunities for professional growth and development.



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