Insurance Professional: Aviation Department Role
5 days ago
We are seeking a highly skilled Insurance Professional to join our Covalen team in the aviation department. As an Insurance Broker, you will play a vital role in ensuring customer satisfaction by meeting their needs and maintaining excellent relationships with internal and external stakeholders.
The successful candidate will have 3 to 5 years of relevant experience and hold a valid broker's license (RIBO asset). They will also possess excellent customer service skills, ability to maintain relationships with internal and external stakeholders, and bilingualism in French and English.
This is a challenging and rewarding role that requires strong analytical skills, autonomy, and initiative. The Insurance Professional will be responsible for ensuring customer retention, processing new business and renewals in a timely manner, and performing risk analysis, coverage review, and identifying changes to be made or defaults on last renewal.
Key Responsibilities:
- Process new business and renewals in a timely manner;
- Ensure customer retention;
- Perform risk analysis, coverage review, and identify changes to be made or defaults on last renewal;
- Prepare insurance documents (quotes, coverage notes, invoices, certificates of insurance, endorsements, etc.) and gather information to update clients;
- Negotiate renewal terms and conditions (endorsements) with insurers;
- Collect accounts receivable in collaboration with the finance department;
- Follow up on recommendations issued by insurers and inform producers of any problems;
- Assist clients with claims and report them to the claims department or insurer.
Requirements:
- Valid broker's license (RIBO asset);
- 3 to 5 years of relevant experience;
- Excellent customer service skills;
- Ability to maintain relationships with internal and external stakeholders;
- Bilingualism required (French and English);
- Excellent knowledge of MS Office suite;
- Knowledge of EPIC software is an asset.
Salary Range: $60,000 - $80,000 per year, depending on experience. We offer a comprehensive benefits package, including health and dental insurance, retirement savings plan, and opportunities for professional growth and development.
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