Senior Commercial Insurance Broker

1 week ago

Laval, Quebec, Canada Covalen Full time

Job Title: Senior Commercial Insurance Broker

Job Summary: We are seeking a highly skilled Senior Commercial Insurance Broker to join our team at Covalen. The ideal candidate will have a strong background in commercial insurance and excellent customer service skills.

Key Responsibilities:

  • Ensure customer satisfaction by meeting their needs and maintaining excellent relations with internal and external stakeholders.
  • Process new business in a timely manner and ensure renewals are completed on time.
  • Perform risk analysis, review coverage, and identify changes or deficiencies with respect to last renewal.
  • Prepare, verify, and forward various insurance documents.
  • Negotiate renewal and modification conditions with insurers.
  • Ensure collection of accounts receivable in collaboration with the Finance Department.
  • Follow up on recommendations issued by insurers and inform the Account Manager of any problems.

Requirements:

  • Hold a valid commercial general insurance broker (agent) license.
  • 8 to 10 years of relevant commercial insurance experience.
  • Knowledge of specialized lines of business: E&O - D&O - Cyber.
  • Excellent customer service skills and ability to develop and maintain productive relationships with internal and external stakeholders.
  • Excellent communication skills, in French and English (oral and written).
  • Excellent command of MS Office software (Word, Excel).
  • Availability to travel.

Qualities and Aptitudes:

  • Positive attitude and team spirit.
  • Intellectual curiosity.
  • High negotiation skills.
  • Ability to synthesize and analyze.
  • Sense of responsibility.
  • Judgment and problem-solving skills.
  • Excellent management of time and priorities.
  • Autonomy and initiative.
  • Dynamic, professional, and versatile.
  • Ability to work under pressure.

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