Bilingual Insurance Advisor

3 weeks ago


Laval, Quebec, Canada TD Insurance Direct Agency Inc. Agence Directe TD Assurance Inc. Full time

About the Role

We are seeking a highly skilled and customer-focused Bilingual Insurance Advisor to join our team at TD Insurance Direct Agency Inc. / Agence Directe TD Assurance Inc. As a Bilingual Insurance Advisor, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their concerns in a timely and professional manner.

Key Responsibilities

  • Provide personalized service to clients, understanding their needs and preferences to offer tailored solutions.
  • Respond to client inquiries, resolve issues, and provide information on our insurance products and services.
  • Work collaboratively with internal teams to ensure seamless service delivery and meet client expectations.
  • Stay up-to-date on product knowledge, regulatory requirements, and industry developments to provide expert advice to clients.
  • Meet or exceed performance targets, including customer satisfaction, sales, and retention metrics.

Requirements

  • Post-secondary education and/or relevant experience in insurance, customer service, or a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Fluency in both English and French, with the ability to communicate effectively with clients and colleagues in both languages.

What We Offer

As a Bilingual Insurance Advisor at TD Insurance Direct Agency Inc. / Agence Directe TD Assurance Inc., you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our organization. We offer a competitive compensation package, including a base salary, variable compensation, and a comprehensive benefits program. You will also have access to ongoing training and development opportunities, as well as a collaborative and supportive work environment.

How to Apply

If you are a motivated and customer-focused individual with a passion for insurance and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, highlighting your relevant experience and skills. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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