Senior Manager, Operations PCX

7 days ago

Toronto, Ontario, Canada Loblaw Digital Full time
About the Role

We are seeking a highly skilled and experienced Senior Manager, Operations to lead the successful execution of our capital spend strategy to drive growth in both our PC Express and in-store media networks.

Key Responsibilities
  • Assume lead for all In Store Media established network of assets, including responsibility for ongoing maintenance and ensuring timely and highly effective implementation to support Loblaw Digital's annual priorities.
  • Work cross functionally with the Loblaw Advance Team, Tech Vendors and Store Operations to ensure store teams are supported and overall health/uptime of the in-store media network.
  • Develop and maintain progress dashboards and historical reports to ensure we are consistently meeting all necessary contractual obligations.
  • Work closely with Advance's Product team on content strategy and approvals to ensure we are meeting contractual obligations and revenue targets.
  • Assume operational main point of contact for all PC Express capital projects through to completion, including innovation spend, with Loblaw Real Estate, Finance and PC Express Store Operations teams.
  • Support annual strategy build relative to PC Express capital projects, including in store physical expansions and minor equipment store renovations to drive sales growth and improve in store efficiencies.
  • Develop and maintain formal framework for intake processes and communicate cross-functionally with stakeholders regarding PC Express capital projects.
Requirements
  • 5+ years of experience in retail industry; preferably grocery
  • 3+ years of experience managing a team of direct & indirect reports
  • End to end understanding of operations process management/SOP
  • Project management skills and/or certifications
  • Ability to present/build presentations for executive teams and stakeholders
  • A self-starter
  • Excellent organization and time management skills
  • Excellent written/verbal communication skills
  • Ability to work both independently and collaboratively
  • Ability to handle multiple priorities and projects in a fast-paced work environment
  • Problem solving skills
  • PC skills (Word, Excel, Access, PowerPoint)

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