Restaurant Operations Manager

4 weeks ago


Ottawa, Ontario, Canada Pho Thi Fusion Full time
Restaurant Manager Job Description

Pho Thi Fusion is seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for the overall success of our restaurant, including managing daily operations, supervising staff, and ensuring exceptional customer service.

Key Responsibilities:
  • Budgeting and Cost Control: Develop and manage budgets to determine food, ingredient, and supply costs, ensuring profitability and efficiency.
  • Staff Management: Supervise and train staff to ensure excellent customer service, high-quality food preparation, and efficient operations.
  • Inventory Management: Organize and maintain inventory, negotiate with suppliers, and ensure timely ordering of food and supplies.
  • Customer Service: Address customer complaints, provide exceptional service, and ensure a positive dining experience.
  • Performance Monitoring: Evaluate daily operations, monitor revenues, and conduct performance reviews to ensure staff are meeting expectations.

Requirements:

  • College, CEGEP, or equivalent non-university certificate or diploma
  • 1-2 years of experience in a similar role
  • Excellent communication, leadership, and problem-solving skills

Work Environment:

  • Permanent position
  • 30-40 hours per week
  • English language required


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