Technical Support Specialist
5 days ago
We are seeking an IT Help Desk Analyst to join our team in Burlington, a leading manufacturing company. This role involves providing Level I & II support to end-users by addressing and resolving IT-related issues.
Key Responsibilities:- Offer expert technical assistance for various queries and issues concerning computer systems, software, and hardware.
- Respond to user concerns through multiple channels, including in-person interactions, phone calls, and remote tools.
- Determine and implement effective solutions to address identified issues in the manufacturing and warehouse floor environments.
- Develop and write comprehensive training manuals to educate computer users within the organization.
- Manage and respond to email messages from end users seeking technical assistance.
- Resolve technical issues related to Local Area Networks (LAN), Wide Area Networks (WAN), VPN, and other systems.
- Manage user profiles in Linux, QAD, Freedom, and Windows, ensuring accurate and up-to-date information for optimal system functionality.
- Supervise and manage Telecommunications systems, encompassing landline phones, mobile devices, and internet connectivity.
- Provide comprehensive infrastructure support for upcoming ERP system projects across the company.
- 3-5 years of experience in a comparable role, specifically as a Helpdesk Analyst/End-user Support professional.
- Post-Secondary education in a related discipline preferred.
- Demonstrated proficiency in Microsoft applications, such as MS Office, Project, Visio, SQL, M365, O365, and SAP ERP.
- Proven expertise in troubleshooting computer hardware, software, and printers, displaying a comprehensive understanding of technical problem resolution.
- Foundational skills in Linux/Unix, contributing to a well-rounded technical skill set.
- Proficient in PowerShell and scripting across various languages.
- Adept at prioritization, ensuring effective time management and focus on key tasks to achieve optimal results.
- A strong sense of urgency, consistently delivering prompt and effective solutions in dynamic work environments.
- Exceptional communication skills facilitating seamless collaboration and communication in diverse professional settings.
- Bilingual proficiency in Spanish considered an asset.
Estimated salary: $60,000 - $80,000 per year, depending on experience and qualifications.
-
Technical Support Specialist
3 weeks ago
Burlington, Canada ML6 Search + Talent Advisory Full timeJob Opportunity:We are seeking a highly skilled Technical Support Specialist to join our team at ML6 Search + Talent Advisory. This role involves providing exceptional technical assistance and support to end-users in a dynamic manufacturing environment.
-
Technical Support Specialist
4 days ago
Burlington, Ontario, Canada Evertz Microsystems Limited Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Evertz Microsystems Limited.About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to provide expert technical support to our global customers.Key Responsibilities:Provide timely and effective technical assistance to customers via phone,...
-
Technical Support Specialist
3 weeks ago
Burlington, Ontario, Canada Boundlessfellows Full timeCompany Overview:Boundlessfellows is a dynamic organization revolutionizing the grocery industry through innovative solutions.About the Role:We are seeking an exceptional Technical Support Specialist to join our logistics operations team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our...
-
Technical Support Specialist
2 weeks ago
Burlington, Ontario, Canada ML6 Search + Talent Advisory Full timeThe Opportunity:We are seeking a skilled Technical Support Specialist to join our team at ML6 Search + Talent Advisory. This role involves providing Level I & II support to end-users, ensuring the seamless operation of computer systems, software applications, and hardware components.Key Responsibilities:Offer expert technical assistance through various...
-
Technical Support Specialist
3 weeks ago
Burlington, Ontario, Canada Evertz Microsystems Limited Full timeEvertz Microsystems Limited is seeking a highly skilled Technical Support Specialist to join our team in Ontario, Canada. This is a challenging role that requires expertise in software and hardware support engineering.About the JobAs a Technical Support Specialist, you will be working with major M+E customers globally, supporting enterprise-class products...
-
Technical Support Specialist
3 weeks ago
Burlington, Ontario, Canada ML6 Search + Talent Advisory Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at ML6 Search + Talent Advisory. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients in the manufacturing industry.ResponsibilitiesProvide timely and effective technical assistance to end-users via...
-
Technical Support Specialist
4 days ago
Burlington, Ontario, Canada Boundlessfellows Full timeAbout UsBoundlessfellows is a forward-thinking company that's revolutionizing the grocery industry. We believe everyone should have access to the food they love and more time to enjoy it together.Job DescriptionWe're seeking an experienced Technical Support Specialist to join our team in Toronto, Canada. As a key member of our warehouse operations team,...
-
Business Transformation Specialist
3 weeks ago
Burlington, Ontario, Canada Global Technical Talent Full timeWe are seeking a highly skilled Business Transformation Specialist to lead our cutover activities for BOT project deployment, ensuring a seamless transition with minimal disruption to our business operations. As a key member of our team at Global Technical Talent, you will develop comprehensive cutover plans, manage stakeholders, conduct thorough readiness...
-
Technical Support Specialist
2 weeks ago
Burlington, Canada ML6 Search + Talent Advisory Full timeJob Description:We are seeking an experienced Technical Support Specialist to join our client's growing IT team in Burlington, a leading manufacturing company. This role will involve providing Level I & II support to end-users by addressing and resolving IT-related issues, ensuring seamless operation of computer systems, software applications, and hardware...
-
Technical Support Specialist
4 days ago
Burlington, Ontario, Canada Instacart Full timeWe are seeking a skilled Technical Support Specialist to join our team in Toronto, Canada. As a key member of our support team, you will play a critical role in ensuring the successful installation and deployment of our warehouse carts.At Instacart, we believe that everyone should have access to the food they love and more time to enjoy it together. Our...
-
Specialist, Technical Support
6 months ago
Burlington, Canada Cogeco Connexion Inc Full timeNotre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui nous rend uniques sur le marché: agiles et dévoués. Time...
-
Specialist, Technical Support
6 months ago
Burlington, Canada Cogeco Connexion Inc Full timeOur culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: - RESPONSIBILITIES: -...
-
SAP Tax Process Optimization Specialist
2 weeks ago
Burlington, Ontario, Canada Global Technical Talent Full time**Job Overview:**We are seeking an experienced SAP Tax Process Optimization Specialist to join our team at Global Technical Talent. This 6-month contract role is based in Burlington, ON.**Key Responsibilities:Investigate and address gaps in the core template to ensure a smooth transition to SAP S/4HANA and SAP Ariba.Conduct business acceptance testing and...
-
Technical Support
4 months ago
Burlington, Canada WeatherTech Canada Full time**Position Summary** The Tech Support Specialist is responsible for the maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Service Desk. The incumbent is also responsible for administration and internal support of the Company’s PCs,...
-
Multilingual Technical Support Specialist
2 weeks ago
Burlington, Ontario, Canada ML6 Search + Talent Advisory Full timeJob Description:We are seeking an experienced IT Help Desk Analyst to join our team at ML6 Search + Talent Advisory. The successful candidate will provide exceptional technical support to our clients in the manufacturing industry, ensuring seamless operation of computer systems, software applications, and hardware components.Responsibilities:Provide timely...
-
Burlington, Ontario, Canada ABB Full timeAs a Senior Technical Support Specialist for Instrumentation and Analytical Products at ABB, you will play a critical role in providing exceptional technical support to external customers. This dynamic position requires strong communication skills, technical expertise, and problem-solving abilities.About the RoleThis is a Hybrid work model position that...
-
Senior Technical Support Specialist
3 weeks ago
Burlington, Canada ML6 Search + Talent Advisory Full timeCompany OverviewML6 Search + Talent Advisory is a leading recruitment agency seeking an experienced IT Help Desk Analyst to join their growing team. We are committed to delivering exceptional service and support to our clients, and we need someone with strong technical skills and excellent communication abilities to help us achieve this goal.Salary$65,000 -...
-
Technical Documentation Specialist
3 months ago
Burlington, Canada Eaton Full timeEaton is currently seeking a Technical Documentation Specialist for our EatonCare Distribution and Control solutions team. This position will be based out of our Burlington, Ontario Headquarters facility. **What you’ll do**: **Additional Responsibilities**: - Carry out Vendor Drawings and Data requirements (VDDR) review upfront at order entry; highlight...
-
Full Stack Technical Support Specialist
3 weeks ago
Burlington, Ontario, Canada Instacart Full timeAbout InstacartWe're transforming the grocery industry by delivering an essential service that customers rely on to get their groceries and household goods. Our employees have the flexibility to choose where they do their best work, while staying connected and building community through regular in-person events.Overview of the RoleAs a Full Stack Technical...
-
oxio Technical Support Specialist
6 months ago
Burlington, Canada Cogeco Full timePOSITION SUMMARY: The telco industry landscape in Canada is evolving and we are looking for people to deliver best-in-class technical support service to help oxio pursue its fast growth and continue to be one of the most loved ISPs in Canada. Someone able to connect with our customers and internal teams. Someone who is passionate and has the ability...