Customer Experience Specialist
1 week ago
Explore a career with TD Securities, where you can grow your skills and expertise in customer experience.
About the RoleWe are seeking an experienced Customer Experience Associate to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through every interaction.
Responsibilities- Create an exceptional customer experience through proactive communication and problem-solving
- Complete financial transactions accurately and efficiently
- Assist with responding to and resolving customer concerns
- Identify customer needs and determine solutions to problems
- High school diploma or equivalent
- 1+ years of relevant experience in customer-facing roles
- Post-secondary or undergraduate degree (in related field) preferred
- Excellent communication and interpersonal skills
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus additional benefits such as:
- Comprehensive health and wellness programs
- Pension plan
- Employee discounts
Our Total Rewards package reflects the investments we make in our colleagues to help them achieve their financial, physical, and mental well-being goals.
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