Administrative Assistant
5 days ago
We are seeking a highly skilled Administrative Assistant to join our team at Royal Bank of Canada. As an Administrative Assistant, you will play a critical role in providing exceptional support to our clients and colleagues.
About the RoleThis is a full-time salaried position based in Red Deer, Alberta. We offer a comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Key Responsibilities:
- Provide world-class client service, ensuring a positive experience through execution of client account administration, including account opening, maintenance, and efficient resolution of client requests.
- Maintain existing client accounts, identifying opportunities to contact clients and manage timelines and key dates for accounts to ensure clients feel supported by our team.
- Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date, and compliant.
- Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
- Assist the Advisor team in welcoming and onboarding new clients.
To succeed in this role, you will need:
- Strong skills in working with various business applications/technology.
- A high level of time management and organization skills.
- Demonstrated skills in providing world-class client service that comes across as professional, warm, and friendly to our clients.
- Exceptional verbal and written communication.
We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. You will also benefit from:
- An opportunity to make a difference and have a lasting impact on the lives of others.
- The chance to work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
We offer a salary range of $55,000-$65,000 per year, depending on your experience and qualifications. This is a salaried position with a comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual.
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