Student Support Coordinator

2 days ago

Lower Sackville, Nova Scotia, Canada Mount Allison University Full time

Job Summary

The Student Support Coordinator assumes primary responsibility for coordinating the implementation of support services for students registered with the Meighen Centre at Mount Allison University. This role involves leading and coordinating the test accommodation and note-taking programs for the Centre.

Key Responsibilities

  • Lead and coordinate the scheduling, supervision, and organization of test and exam accommodations in the Meighen Centre, including organizing, scheduling, and setting up tests/exams, leading invigilation, hiring/training/supervising/arranging for payment of student invigilators as needed, serving as the primary contact for faculty, staff, and students for questions related to set up for tests/exams written in the Meighen Centre, arranging for the pick up and drop off of tests and exams written in the Meighen Centre, and readying assistive technologies as required.
  • Lead and coordinate the note taker program for students registered with the Meighen Centre, including recruiting and training note takers, matching note takers to students needing a note taker, maintaining comprehensive note taker records, providing feedback to note takers when necessary, arranging for payment of note takers, and keeping close track of note taker budgets so as not to overspend.
  • Liaise with Disability Services Advisors to implement proper test accommodations for Meighen Centre students.
  • Maintain appropriate case notes in student files.
  • Report on test, exam, and note-taking services utilized by students registered with the Meighen Centre.
  • Play an active role in the collaborative/integrated model of care for students registered with the Meighen Centre.
  • Undertake professional development in the field of disabilities as the budget permits.
  • Perform other duties as assigned.

Qualifications and Skills

  • Bachelor's degree (preferably a B.Ed. or a B.S.W., or a related field).
  • Previous experience working at a post-secondary institution in the area of disability services preferred.
  • Experience with assistive technology (e.g. reading software, speech-to-text, etc.).
  • Skills and experience in using administrative technologies (e.g. MS Office, OneDrive, etc.).
  • Ability to assume a high degree of initiative and innovation.
  • Must be able to maintain a high level of confidentiality with student information.
  • Ability to respond effectively in crisis situations with tact and diplomacy.
  • Excellent interpersonal skills.
  • Excellent time management and organizational skills.
  • Ability to work as part of a multi-disciplinary team.
  • Ability to work irregular hours.

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