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Senior Operations Specialist

2 months ago

Shawinigan, Canada National Bank Full time
{"title": "Operations Agent Role", "description": "

As an Operations Agent at National Bank, you will leverage your ability to work collaboratively with clients and colleagues to deliver exceptional results. In this role, you will provide administrative support to your team by carrying out tasks in accordance with Bank policies, standards, and procedures.

Your responsibilities:

  • Welcome clients to the branch and direct them to the right resource person.
  • Provide top-notch customer service in person, on the phone, and via email.
  • Support the assistant or branch assistant as needed.
  • Process daily bank deposits and submit accounts payable.
  • Perform daily administrative activities (mail, distribute and file documents, order supplies, manage conference room reservations, etc.).

Your team:

National Bank Financial - Wealth Management is a leading mutual funds brokerage firm in Canada. We have a team of close to 1,000 investment advisors who manage the assets of over 400,000 clients in about 100 branches. You will report to the Regional Manager and work closely with a team of investment advisors.

We offer a flexible work environment that allows you to achieve a balance between work and personal life. For example, we offer a hybrid (remote and in the office) work model, flexible work arrangements, and generous leave policies.

Requirements:

  • College diploma in Administration or a related field and 1 year of relevant experience.
  • Experience working in financial services is an asset.
  • Good knowledge of Microsoft Office (Excel, Word, and Outlook).
  • Excellent organizational and priority management skills.
  • Self-starter with initiative and attention to detail.

Benefits:

  • Competitive compensation package.
  • Flexible benefits to promote your wellbeing and that of your family.
  • Health and wellness program, including many options.
  • Flexible group insurance.
  • Generous pension plan.
  • Employee Share Ownership Plan.
  • Employee and Family Assistance Program.
  • Preferential banking services.
  • Opportunities to get involved in community initiatives.
  • Telemedicine service.
  • Virtual sleep clinic.

We're a bank that puts people first, with a culture that values partnership, agility, and empowerment. We offer a barrier-free workplace that is accessible to all employees. We welcome all candidates and are committed to diversity and inclusion.

", "requirements": "

Requirements:

  • College diploma in Administration or a related field and 1 year of relevant experience.
  • Experience working in financial services is an asset.
  • Good knowledge of Microsoft Office (Excel, Word, and Outlook).
  • Excellent organizational and priority management skills.
  • Self-starter with initiative and attention to detail.
", "benefits": "

Benefits:

  • Competitive compensation package.
  • Flexible benefits to promote your wellbeing and that of your family.
  • Health and wellness program, including many options.
  • Flexible group insurance.
  • Generous pension plan.
  • Employee Share Ownership Plan.
  • Employee and Family Assistance Program.
  • Preferential banking services.
  • Opportunities to get involved in community initiatives.
  • Telemedicine service.
  • Virtual sleep clinic.
", "culture": "

We're a bank that puts people first, with a culture that values partnership, agility, and empowerment. We offer a barrier-free workplace that is accessible to all employees. We welcome all candidates and are committed to diversity and inclusion.

", "company": "National Bank Financial - Wealth Management"}