Senior Operations Agent

1 month ago


Shawinigan, Canada National Bank Full time
About the Role

We are seeking a highly organized and detail-oriented Senior Operations Agent to join our team at National Bank. As a key member of our operations team, you will play a critical role in supporting our clients and colleagues by carrying out administrative tasks in accordance with Bank policies, standards, and procedures.

Key Responsibilities
  • Welcome clients to the branch and direct them to the right resource person.
  • Provide top-quality customer service in person, on the phone, and via email.
  • Support the assistant or branch assistant as needed.
  • Make daily bank deposits and submit accounts payable.
  • Carry out daily administrative activities (mail, distribute and file documents, order supplies, manage conference room reservations, etc.).
About Our Team

National Bank Financial - Wealth Management is the fifth largest mutual funds brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches. You will report to the Regional Manager and work closely with a team of investment advisors.

What We Offer
  • A competitive compensation package.
  • A wide range of flexible benefits to help promote your wellbeing and that of your family.
  • Opportunities to get involved in community initiatives.
  • A dynamic work environment and cutting-edge collaboration tools.


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