Veterinary Client Care Coordinator
4 weeks ago
Veterinary Reception and Client Care
Location:
VCA Canada Ottawa Veterinary Hospital is currently welcoming a full-time Client Care Coordinator to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to support our clients and their pets in a very important role. In this position, you will help our clients and their pets feel welcomed and appreciated.
- Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
- Ability to answer a multiline phone system and track and book appointments effectively
- Scheduling appointments; Admitting and discharging pet patients
- Invoicing/billing; creating estimates and processing payments
- Take initiative and work independently
- A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments
- A love for all companion animals
What VCA Canada Offers
With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation. You will make a huge difference in the lives of pets and their families.
- VCA Canada Student Loan RRSP Program – Ask us more
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- RRSP Employer 5 % Match Program – saving for your future just got easier
- Extensive online anytime-anywhere access to journals and textbooks
- Employee Assistance Program to support your health and wellbeing
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
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