IT Leadership and Technical Support Specialist
2 days ago
Encore Market Engagement is seeking a highly skilled IT Leadership and Technical Support Specialist to lead our technical function. This role requires an experienced leader who can effectively manage help desk operations, end-user support, and IT management.
Salary and BenefitsWe offer a competitive salary of $85,000 - $110,000 per year, depending on experience, plus benefits that include health, dental, and vision insurance, 401(k) matching, and paid time off.
Job DescriptionThis role involves leading and managing help desk operations, overseeing and improving help desk processes, and ensuring efficiency, client satisfaction, and first-contact resolution. The successful candidate will also be responsible for monitoring IT system performance and proactively resolving issues, providing end-user support, and managing IT assets.
Key Responsibilities- Lead and Manage Help Desk Operations: Oversee and improve help desk processes, monitor IT system performance, and resolve issues.
- End-User Support and IT Management: Provide technical support for employees, manage IT assets, and ensure accurate inventory tracking.
- Proactive Communication and Training: Serve as the communication lead for outages, changes, or technical updates, conduct weekly technical training sessions, and collaborate with teams to identify recurring issues.
The ideal candidate will have proven experience in technical support leadership and end-user support, advanced troubleshooting expertise with iOS devices, Windows laptops, and Office 365, and proficiency in asset management. They will also possess exceptional communication skills, the ability to deliver effective technical training, and strong organizational, analytical, and time management skills.
Additional Skills and Experience- Office 365 administration
- Microsoft Intune
- Mobile device and laptop support (iPads, smartphones, Lenovo Windows Laptops)
-
Production Leadership Specialist
2 days ago
Oakville, Ontario, Canada Taima Extracts Inc Full timeJob Title: Production Leadership SpecialistWe are seeking an experienced and motivated Production Leadership Specialist to oversee operations in our two production rooms.About Taima Extracts Inc:Taima Extracts Inc is a private family-owned and operated licensed production facility in Oakville, Ontario. We specialize in contract manufacturing and white-label...
-
Senior Peoplesoft Technical Specialist
3 days ago
Oakville, Ontario, Canada Bevertec Full timeJob Title: Senior Peoplesoft Technical SpecialistEstimated Salary: $120,000 - $180,000 per yearAt Bevertec, we are seeking an experienced Senior Peoplesoft Technical Specialist to join our team. As a key member of our technical staff, you will be responsible for providing technical expertise and guidance to our PeopleSoft Application Consultants and Business...
-
Technical Support Specialist
3 weeks ago
Oakville, Ontario, Canada McFadden's Hardwood & Hardware Inc. Full timeOverviewMcFadden's Hardwood & Hardware Inc. is a dynamic organization seeking a skilled IT System Support / Administrator to join our Oakville, Ontario based team.Estimated Salary: $60,000 - $80,000 per annumJob DescriptionWe are looking for an exceptional communicator with solid people skills to provide first-line support for hardware and software issues...
-
Technical Project Specialist
3 weeks ago
Oakville, Ontario, Canada Agilus Work Solutions Full timeAgilus Work Solutions is seeking a highly skilled Technical Project Specialist to join our team in Oakville, Ontario.The ideal candidate will possess excellent technical knowledge in manufacturing, assembly, purchasing, quality assurance, testing, and project coordination.A typical day for this role may include:Creating technical documentation to support...
-
Technical Automation Specialist
3 weeks ago
Oakville, Ontario, Canada ProMach Full timeJob SummaryWe are seeking a skilled Technical Automation Specialist to join our team at ProMach. As a key member of our software integrators team, you will be responsible for integrating, installing, and commissioning our software suite at client sites.About the RoleThis role offers a unique opportunity to work with cutting-edge technology and collaborate...
-
Technical Support Specialist
2 weeks ago
Oakville, Ontario, Canada McFadden's Hardwood & Hardware Inc. Full timeIT System Support / AdministratorMaintaining a high level of technical expertise and staying up-to-date with industry trends and best practices is essential for success in this role. If you have excellent communication skills, problem-solving abilities, and are proficient in Microsoft Office 365 Suite, Virtual VMware, and Active Directory, we want to hear...
-
Oakville, Ontario, Canada Randstad Canada Full timeJob OverviewRandstad Canada is seeking a seasoned Development Delivery Lead to join a top-ranked insurance company. This is an exciting opportunity for a technical leader to drive innovation and excellence in software development.About the CompanyThe company offers a competitive salary of $120,000 - $180,000 per year, plus benefits and a dynamic work...
-
IT Infrastructure Leadership Director
4 days ago
Oakville, Ontario, Canada Sagen Full timeAbout the RoleWe are seeking a highly experienced IT Infrastructure Leadership Director to join our team at Sagen. This is an exciting opportunity for a seasoned professional to lead and shape our IT infrastructure strategy, driving business growth and transformation.Key ResponsibilitiesStrategy Development: Define, oversee, and execute on infrastructure...
-
Ministry Leadership Development Assistant
3 weeks ago
Oakville, Ontario, Canada Briercrest College and Seminary Full timeRole OverviewThe leadership of Oakridge Bible Chapel recognizes the importance of local church involvement in guiding individuals towards their ministry potential.This position aims to provide an opportunity for personal growth and development in a supportive environment, equipping the individual with essential skills and knowledge required for effective...
-
Technical Support Associate
2 weeks ago
Oakville, Ontario, Canada Softchoice Full timeAbout SoftchoiceWe are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, enabling them to make smarter decisions about their technology. Our goal is to help our customers create success for their customers and their people.Why You'll Love Working HereThe People: You'll thrive in our collaborative...
-
Administrative Operations Specialist
1 week ago
Oakville, Ontario, Canada AMAZE IT SERVICES CANADA INC. Full timeAbout AMAZE IT SERVICES CANADA INC.We are a dynamic organization seeking an Administrative Operations Specialist to join our team.Salary$45,000 - $55,000 per year.About the JobThis is a full-time opportunity to work on-site in a fast-paced Information Technology environment. As an Administrative Operations Specialist, you will be responsible for reviewing...
-
Building Automation Systems Specialist
1 week ago
Oakville, Ontario, Canada Siemens AG Full timeAbout the RoleWe are seeking a highly skilled Building Automation Systems Specialist to join our team as a Technical Project Lead. In this role, you will be responsible for performing project start-up, checkout, and troubleshooting tasks for systems installed jobs.ResponsibilitiesPerforms wiring checkout, system start-ups, and programming utilizing...
-
Senior Technical Operations Manager
5 hours ago
Oakville, Ontario, Canada Encore Market Engagement Full timeWe are seeking an experienced IT Professional to lead and optimize our Technical Support function. This role focuses on managing a high volume of inbound phone and email support requests while improving service quality, system efficiency, and the overall user experience.Key Responsibilities:Lead and Manage Help Desk Operations: Oversee and improve Help Desk...
-
Technical Operations Specialist
3 weeks ago
Oakville, Ontario, Canada Veolia Water Technologies & Solutions Full timeJoin Veolia Water Technologies & Solutions in our pursuit of solving the world's most complex water-related challenges.Key ResponsibilitiesProvide technical support to Sales and Commercial Engineering teams, ensuring their needs are met effectively.Collaborate with Sales and CE teams to design and implement process strategies that position the company for...
-
Administrative Support Specialist
1 month ago
Oakville, Ontario, Canada GREAT LAKES DENTISTRY Full time**Job Title:** Administrative Support SpecialistAt GREAT LAKES DENTISTRY, we are seeking a highly skilled and organized Administrative Support Specialist to join our team.The ideal candidate will have a high school diploma, excellent organizational skills, and experience working in an office environment.**Key Responsibilities:Review and evaluate new...
-
Professional Support Specialist
3 weeks ago
Oakville, Ontario, Canada beBee Professionals Full time $35,000 - $45,000We are seeking a detail-oriented and organized Professional Support Specialist to join our team at beBee Professionals in Oakville.About the Role:This full-time position offers a competitive salary of $55,000 - $65,000 per annum, depending on experience.As a Professional Support Specialist, you will play a crucial role in ensuring the smooth operation of our...
-
Corporate Financial Specialist
3 weeks ago
Oakville, Ontario, Canada IFG - International Financial Group Full timeIFG - International Financial Group is a well-established company in the West end seeking an experienced Corporate Financial Specialist for an initial three-month period.This position involves reporting to the Manager, Financial Reporting and requires strong technical knowledge of IFRS. The ideal candidate will have at least 3 years accounting/finance...
-
Medical Support Specialist
4 days ago
Oakville, Ontario, Canada Safe Management Group Inc. Full timeJob SummaryWe are seeking a highly skilled Medical Support Specialist to join our team at Safe Management Group Inc. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support in a fast-paced healthcare environment.ResponsibilitiesAssist with the preparation and sterilization of medical equipment, ensuring a...
-
Strategic Tax Leadership Position
2 weeks ago
Oakville, Ontario, Canada BDO Canada Full timeAbout the RoleWe are seeking a seasoned Senior Manager to join our esteemed Domestic Tax team in the Oakville office. As a key member of our leadership team, you will be responsible for providing expert tax guidance and strategic advice to clients, ensuring they stay ahead of market changes and capitalize on business opportunities.Key...
-
Office Support Specialist
2 months ago
Oakville, Ontario, Canada beBee Professionals Full time $30,000 - $40,000beBee Professionals is seeking a skilled Office Support Specialist to join our team in Oakville, Canada. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide...