Health Services Scheduling Coordinator

3 days ago


Toronto, Ontario, Canada VHA Home HealthCare Full time
About the Role

VHA Home HealthCare is seeking a skilled Health Services Scheduling Coordinator to join our team. As a key member of our customer service center, you will play a vital role in ensuring our clients receive timely and high-quality services.

Key Responsibilities
  • Field client calls and schedule services in a timely manner
  • Communicate with clients, families, funders, and healthcare teams to coordinate services
  • Use state-of-the-art technology to coordinate services, accept new referrals, and schedule service changes
  • Maintain client service plans and ensure seamless coordination
Requirements
  • Post-secondary school education in healthcare or a related field (certificate/diploma preferred)
  • Minimum three years of related work experience in healthcare or administration
  • Excellent telephone skills and ability to interact professionally with callers
  • Strong organizational skills, attention to detail, and ability to prioritize tasks
  • Excellent communication and interpersonal skills
  • Knowledge of the GTA and TTC routes or relevant contracted areas
  • Strong computer and data entry skills
What We Offer
  • Benefits and pension plan for permanent eligible employees
  • Compensation for education and professional development
  • Comprehensive orientation and training
  • Mentorship and peer support
  • Career development opportunities
  • Employee and family assistance program
  • Wellness resources
  • Perks & discounts
  • Staff & service provider events
About VHA Home HealthCare

VHA Home HealthCare is a leading provider of home care services in Ontario. Our team of over 3,000 professionals is dedicated to delivering high-quality, client-centered care to those who need it most. We are committed to diversity, equity, and inclusion and strive to create a welcoming and inclusive work environment.



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