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    Toronto, Ontario, Canada VHA Home HealthCare Full time

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    2 months ago

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    2 weeks ago

    Toronto, Ontario, Canada VHA Home HealthCare Full time

    VHA Home HealthCare is a leading provider of home care services in Ontario, with a team of over 3,000 professionals dedicated to delivering high-quality, client-centered care. As a Health Services Scheduling Coordinator, you will play a critical role in ensuring our clients receive the services they need to maintain their independence.Key...

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    1 month ago

    Toronto, Ontario, Canada VHA Home HealthCare Full time

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  • Health Services Scheduling Coordinator

    2 weeks ago

    Toronto, Ontario, Canada VHA Home HealthCare Full time

    VHA Home HealthCare is a leading provider of home care services in Ontario, with a team of over 3,000 professionals dedicated to delivering high-quality, client-centered care. As a Health Services Scheduling Coordinator, you will play a vital role in ensuring our clients receive the support they need to maintain their independence.Key Responsibilities:Field...

Health Services Scheduling Coordinator

2 months ago

Toronto, Ontario, Canada VHA Home HealthCare Full time
About the Role

VHA Home HealthCare is seeking a highly skilled Health Services Scheduling Coordinator to join our team. As a key member of our client care team, you will play a vital role in ensuring our clients receive the highest level of care and support.

Key Responsibilities
  • Field client calls and schedule services in a timely manner to maintain client independence and satisfaction.
  • Communicate effectively with clients, families, funders, and healthcare teams to coordinate services and ensure seamless care delivery.
  • Utilize state-of-the-art technology to coordinate services, accept new client referrals, schedule service changes, and maintain client service plans.
  • Support both nursing and personal support worker coordination desks.
Requirements
  • Post-secondary school education in healthcare or a related field (certificate/diploma preferred).
  • Minimum three years of related work experience in a healthcare organization or agency, preferably in the community, or in an administrative position requiring extensive scheduling.
  • Excellent telephone skills, with the ability to interact professionally with callers.
  • Strong organizational skills, attention to detail, and ability to prioritize, multitask, and change priorities and direction easily.
  • Excellent communication and interpersonal skills.
  • Ability to support client needs consistent with our client and family-centered approach and provide a positive experience with each contact.
  • Knowledge of the Greater Toronto Area (GTA) and TTC routes or relevant contracted areas.
  • Strong computer and data entry skills, with speed and accuracy in computer inputting (50 wpm).
What We Offer
  • Benefits and pension plan for permanent eligible employees.
  • Compensation for education and professional development.
  • Comprehensive orientation and training at the start and throughout your career.
  • Mentorship and peer support.
  • Career development opportunities.
  • Employee and family assistance program.
  • Wellness resources.
  • Perks and discounts.
  • Staff and service provider events.
Accommodation and Diversity, Equity, and Inclusion

VHA Home HealthCare is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. We strive to uphold our commitments to being an Equal Opportunity Employer and champion inclusion and diversity in all parts of our organization.