Restaurant Operations Director
2 weeks ago
At Red Star Enterprises Limited, we are seeking a highly skilled Restaurant Operations Director to lead our culinary team. This is a dynamic and challenging role that requires strong leadership, organizational, and communication skills.
We offer a competitive salary of $70,000 per annum, commensurate with experience.
Job OverviewThe successful candidate will be responsible for monitoring staff performance, determining services to be offered, conducting performance reviews, ensuring health and safety regulations are followed, addressing customer complaints, and planning daily operations in a fast-paced environment.
This individual must have excellent time management, problem-solving, and decision-making skills to thrive in this role.
Key Responsibilities- Staff Performance Monitoring: The Restaurant Operations Director will oversee the performance of all staff members, identifying areas for improvement and implementing training programs as needed.
- Servicing Determination: This individual will determine the type of services to be offered, including menu planning, pricing, and promotion strategies.
- Performance Reviews: Regular performance reviews will be conducted to assess staff performance, provide feedback, and set goals for future development.
- Health and Safety: The successful candidate will ensure that all health and safety regulations are followed, maintaining a safe working environment for employees and customers alike.
- Customer Complaints: This individual will address customer complaints promptly and professionally, resolving issues to maintain customer satisfaction.
- Daily Operations Planning: The Restaurant Operations Director will plan, organize, direct, control, and evaluate daily operations, ensuring seamless execution and high-quality service delivery.
- Leadership Skills: Proven leadership skills, including the ability to motivate and inspire team members.
- Organizational Skills: Excellent organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Communication Skills: Strong communication skills, both written and verbal, with the ability to effectively interact with staff, customers, and suppliers.
- Computer Skills: Proficiency in MS Word and other relevant software applications.
We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.
The successful candidate will also receive ongoing training and professional development opportunities to enhance their skills and knowledge.
Red Star Enterprises Limited is an equal opportunity employer committed to diversity and inclusion.
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