Food Service Manager

3 weeks ago


Toronto, Ontario, Canada Ruby Thai Full time
Job Description

We are seeking a skilled Food Service Supervisor to join our team at East Side Mario's (Sunridge) as a Food Service Manager - Hospitality Team Leader. As a key member of our operations team, you will oversee the daily activities of our kitchen and dining staff to ensure seamless service delivery.

Responsibilities
  • Team Management: Supervise and coordinate the activities of 1-4 staff members who prepare and portion food, ensuring efficient workflow and high-quality service.
  • Training and Development: Train new hires in job duties, sanitation procedures, and quality control standards to maintain exceptional customer experience.
  • Scheduling and Records: Establish work schedules, maintain records of stock, sales, and wastage, and conduct regular audits to optimize performance.
  • Customer Experience: Address customer complaints and concerns promptly, ensuring timely resolution and maintaining a positive reputation for our establishment.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 2 years of relevant experience in food service management or a related field.
  • Language: English language proficiency.
Work Environment

This role requires working in a fast-paced environment with a focus on delivering exceptional customer service. You will be required to stand for long periods, lift heavy objects, and work in a hot kitchen environment.



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