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Chief Executive Officer

2 months ago

Guelph, Ontario, Canada Hopewell Support Services Full time

About Hopewell Support Services:

Hopewell Support Services is a leading non-profit organization, operating in the Guelph-Wellington region, dedicated to providing comprehensive support services for individuals living with developmental disabilities.

The organization supports individuals of all ages, offering a range of services, including supported living, respite, and recreational/educational programs.

Hopewell's mission is to empower individuals with developmental disabilities to lead fulfilling lives with dignity and independence.

Position Overview:

The Chief Executive Officer is the senior-most executive of Hopewell Support Services, responsible for the overall strategic direction, management, and leadership of the organization.

This role requires a dynamic and compassionate leader who can drive the organization's mission forward, ensure high-quality service delivery, and foster a supportive and inclusive environment for both clients and staff.

Key Responsibilities:

  • Leadership and Vision:
    • Provide strategic leadership and direction to the organization.
    • Develop and implement the organization's strategic plan in alignment with the mission and goals.
    • Foster a positive organizational culture that promotes collaboration, inclusion, and excellence.
    • Lead and mentor a team of senior management, encouraging professional growth and effective teamwork.
  • Human Resources Planning and Management:
    • Oversee all key people initiatives, including recruitment, retention, and coaching, with a focus on ensuring a high level of performance and quality in line with the organization's mission.
    • Oversee the implementation of human resources policies, procedures, and practices, including the development of job descriptions and performance evaluations for all staff.
    • Establish a positive, healthy, and safe work environment in accordance with all relevant legislation and regulations.
    • Ensure compliance with all applicable laws, regulations, and legislation.
  • Financial Management and Fundraising:
    • Develop and oversee the organization's budget in collaboration with the finance team and Board of Directors.
    • Ensure financial sustainability through sound fiscal management, fundraising, and grant acquisition.
    • Monitor financial performance, provide regular reports, and implement corrective actions as needed.
    • Support the Development team in cultivating relationships with donors, sponsors, and grant-making bodies to secure funding.
    • Ensure compliance with all applicable laws, regulations, and legislation.
  • Program and Service Delivery:
    • Oversee the design, implementation, and evaluation of programs and services tailored to meet the needs of individuals with developmental disabilities within our community and their families.
    • Ensure compliance with all relevant legislation, regulations, and best practices.
    • Continuously assess and improve the quality and effectiveness of service delivery.
  • Community Engagement, Advocacy, and Communication:
    • Act as the primary spokesperson for Hopewell Support Services, representing the organization to the public, stakeholders, and media, representing the agency in a positive and proactive manner.
    • Build and maintain strong relationships with community partners, government agencies, donors, and other key stakeholders.
    • Advocate for the rights and needs of individuals with developmental disabilities at local, provincial, and national levels.
    • Develop and implement communications plans for various groups of stakeholders, including client families, staff, volunteers, and funders.
  • Risk Management:
    • Oversee the identification and assessment of potential risks that could impact the organization, including financial, operational, strategic, and compliance risks.
    • Develop and implement strategies to mitigate identified risks, including establishing policies, procedures, and controls to minimize the impact of risks, ensuring proper insurance coverage, and maintaining a proactive approach to risk management.
    • Ensure compliance with all relevant laws, regulations, and industry standards, including staying informed about changes in legislation and regulatory requirements.
  • Board Relations:
    • Serve as a key liaison between the Board of Directors and the organization's staff.
    • Provide the Board with accurate and timely information to support informed decision-making.
    • Support the Board in organizing its regular Board and Committee meetings.
    • Assist in the recruitment, orientation, and development of Board members.

Qualifications:

The ideal candidate will possess a Bachelor's degree in business administration, social services, non-profit management, or a related field (postgraduate education is preferred).

Minimum of 5-7 years of senior management experience in a non-profit organization, ideally within the developmental disabilities or human services sector.

Strong strategic planning, financial management, and organizational leadership skills.

In-depth knowledge of issues affecting individuals with developmental disabilities and related policy and advocacy.

Exceptional communication, interpersonal, and relationship-building skills.

Proven ability to lead and inspire a diverse team.

Experience in fundraising, grant writing, and resource development.

A commitment to the mission and values of Hopewell Support Services.