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Chief Executive Officer

2 months ago

Guelph, Ontario, Canada Wardanduptigrove Full time
Job Summary

The Guelph Public Library is seeking a highly skilled and experienced Chief Executive Officer to lead the organization towards its mission, vision, and strategic goals. As a key member of the Ward and Uptigrove team, the CEO will be responsible for developing and executing the strategic plan, ensuring the library's high-performing team has the necessary tools and resources to fulfill its mission.

Key Responsibilities
  • Leadership and Strategy
    • Provide strategic and operational leadership to develop, deliver, and sustain an integrated, community-responsive public library system.
    • Collaborate with the Library Board to develop strategic plans, aligning vision, mission, values, annual work plans, performance metrics, and budgets.
    • Establish an annual work plan for Board approval, effectively implementing strategic plans, with semi-annual reports of achievements and recommendations for modifications and future considerations.
    • Facilitate concise, accurate, two-way, and timely communication of the Library's vision and organizational goals.
    • Attract, develop, and retain a high-performance executive team; coach and lead staff towards attainment of goals.
    • Ensure the necessary management information systems are in place to assess the organization's performance and progress in meeting its objectives.
    • Create, shape, and lead corporate-wide change management and business process improvement initiatives.
    • Build the Library's internal capabilities, including a high-performance culture focused on excellent customer service, problem-solving, and continuous improvement.
    • Foster a positive and safe work environment for all.
    • Appropriately apply the collective agreement and effectively manage labour relations.
  • Operations Management
    • Maintain overall financial responsibility for the Library system, including compensation programs.
    • Establish, evaluate, and monitor company-wide cost and risk control procedures, as well as compliance with those procedures.
    • Lead the risk assessment process and create and maintain a business continuity plan for the Library.
    • Direct senior leaders to develop quality standards and protocols, public service policies and procedures, health and safety policies, and security protocols.
    • Implement and manage effective internal control systems to protect the organization and adequately maintain and protect organizational assets.
    • Guide the development, execution, and evaluation of a fundraising strategy and ensure appropriate policies and procedures required to support fundraising, sponsorships, and endowment building are in place.
  • Governance and Board Relations
    • Communicate timely and relevant information to the Library Board of Directors.
    • Provide leadership, guidance, and support for the Board in policy setting.
    • Ensure the effective implementation of Board policies and decisions.
    • Ensure board members are fully apprised of external issues and liabilities that may impact the library.
    • Prepare and report measures of performance and progress to the Board and to the appropriate Provincial Ministry as required.
  • Communications and Community
    • Develop and sustain relationships with major donors and key prospects.
    • Cultivate a healthy working relationship with Friends of the Guelph Public Library and/or Library Foundation.
    • Promote the library and enhance its role in the community by collaborating with municipal staff and cultivating the confidence of City Council.
    • Develop and strengthen relationships with government agencies, libraries, partners, vendors, and external partners for mutually beneficial ends.
    • Identify and foster effective relationships with media, professional organizations, business, and community agencies to promote the Library's capabilities and goals.
  • Qualifications
    • Education
      • Master's Degree in Library Science or related field, OR a bachelor's degree in a related field with significant experience working in the public sector.
    • Experience
      • Minimum of ten years' related work experience preferably in senior management roles within public libraries or similar organizations, ideally within a unionized, multi-location organization.
      • Demonstrated ability to lead organizations through periods of transformation with experience guiding and facilitating individuals and groups towards a vision while maintaining cohesiveness, motivation, commitment, and effectiveness.
      • Experience developing and maintaining relationships with various stakeholders of the library, including but not limited to; the general public, unionized and nonunionized staff, volunteers, board members, contractors, vendors, suppliers, community partners, and members of the City of Guelph staff and council.
    • Skills
      • Progressive understanding of the library and its value to the community.
      • Ability to cultivate relationships both internal and external and serve as an ambassador and advocate of the library.
      • Focused on team and organizational effectiveness with the ability to maintain accountability for morale, communication, respect, and trust.
      • Ability to organize and manage multiple priorities.
      • Excellent interpersonal skills and ability to handle sensitive and difficult issues in a confidential, timely, and respectful manner.
      • Excellent and professional communication skills in a variety of mediums.