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Experiential Community Crisis Responder

1 month ago

Victoria, British Columbia, Canada AVI Health and Community Services Full time
Job Summary

The Experiential Community Crisis Responder is a critical role within the AVI Community-Led Crisis Response Team (CLCR). This team provides acute mobile crisis support and de-escalation services for individuals experiencing mental health and/or substance use related crises. As a member of the CLCR team, you will work collaboratively with peers and mental health professionals to provide rapid point of service mental health crisis management and de-escalation, including assessment, suicide intervention, and safety planning.

Key Responsibilities
  • Provide crisis response services to individuals experiencing mental health and/or substance use related crises
  • Work collaboratively with the CLCR team to provide comprehensive support and services
  • Develop and implement safety plans and establish post-crisis follow-up care
  • Utilize situational awareness, assessment, de-escalation, and mental health training to work safely within changing and unpredictable environments
Requirements
  • Minimum 3 years relevant experience in mental health services, de-escalation, and crisis response
  • Demonstrated experience utilizing lived/living expertise in service delivery and advocacy
  • Living/lived experience of systems of oppression, including criminalization of illicit and street-based substances; victimization and persecution of mental health experiences; gender-, race-based and/or experiences of othering
  • Crisis Intervention Skills, including extensive experience with situational awareness, mental health assessments, and suicide intervention
Working Conditions

The CLCR team works in environments and conditions that may change quickly, including with individuals who may be escalated. As a member of the team, you will be expected to utilize a trauma-informed approach, including with individuals who are escalated and who use language or express beliefs that could be offensive or triggering for staff.

Benefits
  • Competitive hourly rate
  • Opportunity to work with a dynamic and supportive team
  • Professional development and training opportunities