Community Crisis Counsellor

4 weeks ago

Victoria, British Columbia, Canada AVI Health and Community Services Full time
Job Summary

The Community Crisis Counsellor is a critical role within the AVI Health and Community Services team, responsible for providing acute mobile crisis support and de-escalation services for individuals experiencing mental health and/or substance use related crises. This position requires a unique blend of crisis intervention skills, trauma-informed approaches, and community-based care.

Key Responsibilities
  • Provide rapid point of service mental health crisis management and de-escalation, including assessment, suicide intervention, and safety planning.
  • Collaborate with the CLCR team to develop comprehensive safety plans and establish post-crisis follow-up care.
  • Utilize situational awareness, assessment, de-escalation, and mental health training to work safely within changing and unpredictable environments.
  • Perform in-person assessments to critically evaluate situations and determine the next course of action.
Requirements
  • Minimum 3 years of relevant experience in mental health services, de-escalation, and crisis response.
  • Undergraduate degree in a mental health field or equivalent number of years of work experience in health and/or social care.
  • Crisis intervention skills, including extensive experience with situational awareness, mental health assessments, and suicide intervention.
  • Demonstrated skills and experience in harm reduction and health promotion practices.
  • Relevant or applicable training/experience in anti-racism and an analysis of colonialism and its impact on Indigenous peoples.
Working Conditions

The Community Crisis Counsellor will work in a fast-paced, dynamic environment, responding to crises and providing support to individuals in need. This role requires emotional resilience, flexibility, and the ability to work effectively as part of a team.

What We Offer
  • A competitive hourly rate of $33.99, with stepped increases based on seniority.
  • A comprehensive benefits package, including extended health, life, and AD&D coverage.
  • The opportunity to work with a dedicated team of professionals who share a passion for providing exceptional care to individuals in crisis.

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