Experiential Crisis Responder

6 days ago


Victoria, British Columbia, Canada AVI Health and Community Services Full time

Company Overview:

AVI Health and Community Services is a multi-disciplinary organization dedicated to providing exceptional services to individuals affected by HIV, hepatitis C, and harm reduction. Our team of professionals works tirelessly to create meaningful connections, promote health, dignity, and well-being, and reduce stigma.

Job Summary:

We are seeking an experienced Experiential Crisis Responder to join our team. As a key member of our crisis response team, you will provide acute mobile crisis support and de-escalation services for individuals experiencing mental health and substance use-related crises. You will work collaboratively with our team to assess, intervene, and develop comprehensive safety plans, centering the needs of the individual in crisis.

Responsibilities:

  • Provide rapid point-of-service mental health crisis management and de-escalation
  • Assess and develop comprehensive safety plans
  • Collaborate with the CLCR Team's Dispatch/Coordinator and supervisor as needed
  • Communicate effectively with service providers, including police, ambulance, fire, and healthcare providers
  • Remain emotionally resilient and centered in complex situations

Requirements:

  • Minimum 3 years' experience in mental health services, de-escalation, and crisis response
  • Demonstrated experience utilizing lived/living expertise in service delivery and advocacy
  • Living/lived experience of systems of oppression, including criminalization of illicit and street-based substances, victimization, and persecution of mental health experiences
  • Crisis intervention skills, including situational awareness, mental health assessments, and suicide intervention
  • Demonstrated skills, experience, and knowledge of harm reduction and health promotion practices
  • Relevant training/experience in anti-racism and analysis of colonialism and its impact on Indigenous Peoples

Benefits:

  • $33.99/hour to start, with stepped increases based on seniority
  • 30 hours per week, Friday to Monday, 12:00pm to 8:00pm
  • Eligibility for extended health, life, and AD&D coverage after 488 hours
  • Pension eligibility after 2 years
  • 6.4% vacation (equivalent to 3 weeks), Stat In Lieu payments, and Sick Bank

About Us:

AVI Health and Community Services is committed to equity and diversity. We encourage applications from individuals who identify as Indigenous Persons, persons of color, racialized, persons living with a disability, persons who use/d drugs, persons with experience of sex work, persons who live with HIV and/or hepatitis C, and persons representing diverse genders and sexualities.



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