Strategic Sales Associate

1 day ago


Blainville, Quebec, Canada Doman Building Materials Group Ltd Full time
About the Role

We are seeking a highly skilled and motivated Strategic Sales Associate to join our team at Doman Building Materials Group Ltd. This is a permanent, full-time position based in Blainville, Quebec.

Job Summary

The Strategic Sales Associate will play a key role in supporting our Engineered Wood Product Sales Specialist in developing new customer channels and upselling engineered wood products with existing customers. The ideal candidate will possess excellent customer service skills, be able to work effectively in a team environment, and have a strong understanding of the building industry.

Responsibilities
  • Work closely with the EWP Sales Specialist to deliver and maintain programs and services
  • Support customer relationships with an established dealer network using outstanding service skills and proactive sales techniques
  • Assist with inbound customer inquiries regarding product information and delivery information as required
  • Respond accurately and efficiently to orders received by phone, fax, or email using the company's computerized order system
  • Prompt and accurate entry of credits and returns
  • Work as a liaison between the customer and all internal departments
  • Support business development presentations, lead generation activities, and customer visits as required
  • Monitor the competitive landscape and industry activity to help drive new business strategies and growth opportunities
Requirements
  • Excellent customer service skills and professional telephone manner
  • Demonstrated ability to anticipate customer needs
  • Comfortable with conducting outbound phone calls to existing customers
  • Minimum three years of sales or customer service experience
  • Certified Sales Professionals (CSP) designation is desirable
Technical Requirements
  • Able to quickly learn technical information specific to the building industry
  • Working knowledge of wood frame residential construction is an asset
  • Ability to read blueprints and experience with CAD software would be an asset
Other Requirements
  • Proficient with Excel, Word, and Outlook; good keyboarding and computer skills
  • Aptitude for numerical calculations
  • Excellent English communication skills both written and verbal with an ability to influence sales over the phone and in person
Compensation and Benefits

This is a salaried position with a base salary of approximately $60,000 per year, plus a performance-based incentive plan. Additional benefits include group pension plan, health benefits, fitness reimbursement, education reimbursement, employee referral bonus, scholarships for children, and discounts on product purchases.


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