Senior Claims Specialist, Bodily Injury and Casualty

1 day ago


Waterloo, Ontario, Canada Definity Full time
Job Summary

Definity is seeking a highly skilled and experienced Claims Manager to join our team. As a key member of our Claims Department, you will be responsible for managing a portfolio of complex Bodily Injury and Casualty claims.



Key Responsibilities

  1. Investigate and negotiate claims to determine liability and quantum, ensuring fair and timely settlements.
  2. Engage with stakeholders, including underwriting and senior leadership, to resolve claims effectively.
  3. Manage detailed file records and maintain accurate documentation.
  4. Attend mediations, pre-trials, and settlement initiatives to resolve claims.
  5. Settle claims directly with claimants and with Plaintiff's Counsel.
  6. Direct and instruct Defence Counsel.
  7. Mentor junior team members to develop their skills and knowledge.
  8. Collaborate with the team to achieve business objectives and improve claim outcomes.
  9. Stay up-to-date with industry developments and best practices to ensure excellent claim management.


Requirements

Education: University degree, college diploma, or CIP designation.


Experience: Minimum 3 years of claims handling experience in Bodily Injury/Casualty Litigation.


Skills: Strong communication, negotiation, and interpersonal skills. Ability to work independently and collaboratively as part of a team.


Additional Requirements: Notable Commercial General Liability Claims handling experience, both Bodily Injury and Property damage. Proficient in MS Office and strong computer skills. Bilingualism in both English and French is an asset. Licensed in multiple provinces is an asset. Atlantic licensing is an asset.



About Definity

At Definity, we value diversity, equity, and inclusion. We strive to create a workplace that is welcoming, inclusive, and respectful of all employees. We offer a range of benefits, including a hybrid work schedule, company share ownership program, pension and savings programs, paid volunteer days, and educational resources.


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