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Bilingual Accounting Software Trainer

1 month ago

Ottawa, Ontario, Canada PBS Systems Full time
About PBS Systems

PBS Systems is a leading provider of dealership management software in North America, with a strong presence in the automotive industry. Our innovative platform enables dealerships to streamline their operations, improve customer satisfaction, and increase revenue.

The Opportunity

We are seeking a highly skilled and bilingual accounting software trainer to join our team. As a DTO Bilingual Trainer - Accounting, you will play a critical role in supporting our customers in implementing and utilizing our software. Your expertise in accounting and French and English language skills will enable you to provide exceptional training and support to our customers.

Job Responsibilities
  • Learn and develop an understanding of our dealership management software
  • Develop and deliver training programs for customers on our software
  • Provide exceptional support to customers in implementing and utilizing our software
  • Travel to customer sites in Canada, the US, or the Caribbean to provide on-site training and support
  • Collaborate with our team to identify and resolve customer issues
  • Stay up-to-date with new software releases and features
  • Develop and maintain relationships with customers to ensure their satisfaction and loyalty
Qualifications
  • Fluent in French and English (speaking, reading, writing)
  • Experience in bookkeeping/accounting
  • 1-2 years' previous experience in the automotive industry, dealership environment, or PBS is an asset
  • High School Diploma
  • Computer proficient with knowledge of Microsoft Office Suite
  • Strong problem-solving & trouble-shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • Excellent communication skills
  • Ability to travel within Canada and the US up to 2 weeks per month
What We Offer
  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel and work with a dynamic team
  • Free parking and staff events
  • Competitive annual base salary and bonus for product certification
  • Great referral bonus and staff discounts with GM, Dell, Goodlife, and more