Bilingual Accounting Software Trainer

4 weeks ago


Ottawa, Ontario, Canada PBS Systems Full time

At PBS Systems, we are seeking a highly skilled Bilingual Accounting Software Trainer to join our team. As a key member of our Dealership Training Optimization (DTO) team, you will be responsible for providing training and support to our customers on our Dealer Management Software (DMS).

The Opportunity:

We are a leading provider of DMS solutions to the North American retail automotive industry, and we are looking for a talented individual to help us deliver exceptional customer experiences. As a Bilingual Accounting Software Trainer, you will have the opportunity to work with our customers to understand their needs and provide tailored training and support to ensure they get the most out of our software.

The Role:

As a Bilingual Accounting Software Trainer, you will be responsible for:

  • Providing training and support to customers on our DMS software
  • Assisting customers with virtual training, online and on the phone
  • Traveling to customer sites in Canada, the US, or the Caribbean to provide on-site training and support
  • Developing and maintaining a deep understanding of our DMS software and its features
  • Working closely with our customers to understand their needs and provide tailored training and support

Qualifications:

  • Fluent in French and English (speaking, reading, writing)
  • Experience in bookkeeping/accounting
  • 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset
  • High School Diploma
  • Computer proficient with knowledge of Microsoft Office Suite
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • Excellent communication skills

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.


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