Sephora Client Experience Team Lead
3 days ago
We are seeking a highly skilled and experienced Client Experience Team Lead to join our Sephora team. As a key member of our leadership team, you will be responsible for overseeing all sales floor departments within a specific Sephora location.
Key Responsibilities- Client Experience: Ensure that all on-stage cast properly execute Sephora's selling model and provide outstanding client service. Partner with your direct manager to action client-related issues and feedback.
- Embracing Innovation: Support all World selling cast in being properly trained in Client Interactive Technology.
- Event Management: Support in-store events as needed to achieve store goals and client needs.
- Performance Assessment & Development: Be aware of and coach performance management situations within your assigned area. Ensure timely feedback for improvement is delivered and followed up on as necessary.
- Entrepreneurial Spirit: Demonstrate a strong understanding of the store's sales performance and business opportunities.
- 1-3 years' experience in a similar role at a similar volume store or equivalent internal experience.
- Excellent verbal/written communications skills and ability to influence business partners at all levels.
- Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
At Sephora, you'll be surrounded by the best talent in the industry. Enjoy discounts, gratis, and exclusive brand events. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
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Team Lead, Client Experience Specialist
1 week ago
Vaughan, Ontario, Canada Sephora Full timeAbout the Role:The Team Lead, Client Experience Specialist will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. The successful candidate will be responsible for ensuring that all members of their team execute Sephora's selling model...
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Team Lead, Client Experience Specialist
1 week ago
Vaughan, Ontario, Canada Sephora Full timeAbout the Role:The Team Lead, Client Experience Specialist will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. The successful candidate will be responsible for ensuring that all members of their team execute Sephora's selling model...
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Team Lead, Client Experience Specialist
5 days ago
Vaughan, Ontario, Canada Sephora Full timeAbout the Role:The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora's selling model...
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Team Lead, Client Experience Specialist
5 days ago
Vaughan, Ontario, Canada Sephora Full timeAbout the Role:The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora's selling model...
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Team Lead, Client Experience Manager
1 week ago
Vaughan, Ontario, Canada Sephora USA, Inc Full timeAbout the RoleThe Team Lead, Client Experience Manager will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. The Client Experience Team Lead is responsible for ensuring that all members of their team execute Sephora's selling model...
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Team Lead, Client Experience Manager
1 week ago
Vaughan, Ontario, Canada Sephora USA, Inc Full timeAbout the RoleThe Team Lead, Client Experience Manager will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. The Client Experience Team Lead is responsible for ensuring that all members of their team execute Sephora's selling model...
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Client Experience Team Supervisor
4 weeks ago
Vaughan, Ontario, Canada Sephora Full timeAbout the Company: Sephora is a premier beauty retailer offering a diverse range of skincare, makeup, fragrance, and haircare products.Position: Team Lead, Client ExperienceLocation: ON-Vaughan Mills, CanadaEmployment Type: Full TimeRole Overview: Manage all sales floor operations within a designated Sephora location. Ensure all team members deliver...
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Client Experience Team Supervisor
4 weeks ago
Vaughan, Ontario, Canada Sephora Full timeAbout the Company: Sephora is a premier beauty retailer providing a diverse range of skincare, makeup, fragrance, and haircare products.Position: Team Lead, Client ExperienceLocation: ON-Vaughan Mills, CanadaEmployment Type: Full TimePosition Overview: Manage all sales floor departments within a designated Sephora location. Ensure that all team members...
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Client Experience Team Supervisor
4 weeks ago
Vaughan, Ontario, Canada Sephora Full timeAbout the Company: Sephora is a premier beauty retailer offering a diverse range of skincare, makeup, fragrance, and haircare products.Position: Team Lead, Client ExperienceLocation: ON-Vaughan Mills, CanadaEmployment Type: Full TimePosition Overview: Manage all sales floor sections within a designated Sephora outlet. Ensure all staff deliver exceptional...
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Client Experience Team Supervisor
4 weeks ago
Vaughan, Ontario, Canada Sephora USA, Inc Full timePosition Title: Team Lead, Client ExperienceCompany: SephoraLocation: Vaughan Mills, CanadaJob Overview: The Team Lead, Client Experience at Sephora is tasked with managing sales floor operations and ensuring exceptional client service to meet organizational goals.Client Engagement: Guarantee that all team members adhere to the sales model and deliver...
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Client Experience Team Supervisor
4 weeks ago
Vaughan, Ontario, Canada Sephora USA, Inc Full timePosition Title: Team Lead, Client ExperienceCompany: Sephora USA, IncLocation: Vaughan Mills, CanadaJob Overview: The Team Lead, Client Experience at Sephora USA, Inc will play a crucial role in managing sales floor operations while ensuring exceptional client service to meet organizational goals.Client Engagement: Guarantee that all team members adhere to...
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Client Experience Team Supervisor
4 weeks ago
Vaughan, Ontario, Canada Sephora USA, Inc Full timePosition Title: Team Lead, Client ExperienceCompany: SephoraLocation: Vaughan Mills, CanadaJob Overview: The Team Lead, Client Experience at Sephora is tasked with managing sales floor operations and ensuring exceptional client service to meet organizational goals.Client Engagement: Guarantee that all team members implement the sales strategy and deliver...
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Client Experience Lead, Retail
4 weeks ago
Vaughan, Ontario, Canada Sephora USA, Inc Full timeAt Sephora USA, Inc., we are dedicated to celebrating beauty in all its forms. Our commitment to innovation, trend leadership, and exceptional customer service positions us as a beloved beauty destination across the nation. We embrace diversity, community, and the unique experiences of our employees.Position Overview:As a Client Experience Lead, you will...
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Store Experience and Services Manager
2 days ago
Vaughan, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesTraining and Development:...
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Store Experience and Services Manager
2 days ago
Vaughan, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesTraining and Development:...
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Store Experience and Services Manager
8 hours ago
Vaughan, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesTraining and Development:...
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Store Experience and Services Manager
5 hours ago
Vaughan, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesTraining and Development:...
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Client Experience Manager, Retail
4 weeks ago
Vaughan, Ontario, Canada Sephora USA, Inc Full timeAt Sephora USA, we are dedicated to celebrating beauty in all its forms. Our commitment to innovation, trend leadership, and exceptional customer service has established us as a beloved beauty destination across the nation. We embrace diversity, foster community, and value the unique experiences of our employees.Position Overview:As a Client Experience...
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Vaughan, Ontario, Canada Sephora Full timeAbout SephoraSephora is a leading beauty retailer that is passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.Our ValuesPassion for Client Service - We are...
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Vaughan, Ontario, Canada Sephora Full timeAbout SephoraSephora is a leading beauty retailer that is passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.Our ValuesPassion for Client Service - We are...
