Store Experience and Services Manager
9 hours ago
We are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.
Key Responsibilities- Training and Development: Design and implement comprehensive training programs for Beauty Advisors, ensuring they have the skills and knowledge to deliver outstanding customer service and drive sales.
- Client Experience: Lead the Client Experience Lead (CEL) initiative, ensuring timely responses to client feedback and resolving issues promptly.
- Talent Champion: Partner with Talent & Business Operations leaders to identify and hire top talent, manage the interviewing and hiring process for direct reports, and support store hiring needs as needed.
- Entrepreneurial Spirit: Stay up-to-date on store goals, opportunities, and trends, and ensure Beauty Advisors are aligned with these objectives.
- Employee Engagement: Demonstrate Sephora's values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, and Initiative.
- 2-4 years of experience in a similar role at a similar volume store or equivalent internal experience.
- Exceptional leadership and influential skills.
- Proven ability to lead and build top-performing teams.
- Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
- Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
Sephora Canada is a leader in the beauty industry, passionate about finding and sharing beauty in the world. We are committed to creating an inclusive and diverse work environment where every person can belong, grow, and build a beautiful career.
We believe in equal opportunity employment and advancement, and we are committed to creating a workplace that is free from discrimination and harassment.
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Store Experience and Services Manager
2 days ago
Vaughan, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesTraining and Development:...
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Store Experience and Services Manager
2 days ago
Vaughan, Ontario, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesTraining and Development:...
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Vaughan, Ontario, Canada Sephora Full timeAbout SephoraSephora is a leading beauty retailer that is passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.Our ValuesPassion for Client...
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Vaughan, Ontario, Canada Sephora Full timeAbout SephoraSephora is a leading beauty retailer that is passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.Our ValuesPassion for Client...
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Vaughan, Ontario, Canada Sephora Full timeAbout SephoraSephora is a leading beauty retailer that is passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.Our ValuesPassion for Client Service - We are...
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Vaughan, Ontario, Canada Sephora Full timeAbout SephoraSephora is a leading beauty retailer that is passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.Our ValuesPassion for Client Service - We are...
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Vaughan, Ontario, Canada Kolani Kitchens and Baths Inc Full time{"h2": "Retail Store Supervisor Role at Kolani Kitchens and Baths Inc", "ul": [{"li": "We are seeking a highly skilled Retail Store Supervisor to join our team at Kolani Kitchens and Baths Inc. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales...
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