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Operations Manager

2 months ago

Ottawa, Ontario, Canada Amazon Full time
Job Summary

Amazon is seeking a highly motivated and customer-focused Area Manager to lead a team of hourly workforce in our WW Operations network. As an Area Manager, you will be responsible for engaging your team during shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining customer expectations to ensure timely and accurate delivery of packages to our customers.

Key Responsibilities
  1. Support and mentor hourly workforce to achieve business objectives
  2. Manage safety, quality, productivity, and customer delivery promises
  3. Collaborate with support teams to develop plans to meet business objectives
  4. Perform physical tasks such as lifting, pushing, pulling, squatting, bending, and reaching
  5. Work in a fast-paced environment with variable temperatures and weather conditions
  6. Continuously climb and descend stairs (for sites with stairs)
Requirements
  1. 2+ years of employee and performance management experience
  2. Bachelor's degree or equivalent, or 2+ years of Amazon experience
  3. Ability to work a flexible schedule, including weekends, nights, and holidays

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you require an accommodation, please notify your Recruiter.