Customer Service Ambassador

6 hours ago


Halifax, Nova Scotia, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a Customer Service Ambassador to provide exceptional support to our customers in Halifax, Canada.

Role Overview:

The successful candidate will be responsible for handling customer inquiries via various channels, providing product information, and resolving issues in a timely and professional manner.

Responsibilities:
  • Respond to customer inquiries via phone, email, and chat with a high level of professionalism and patience.
  • Offer detailed information about our products and services, addressing any questions or concerns.
  • Efficiently resolve customer complaints, demonstrating excellent problem-solving skills.
  • Document all interactions and feedback from customers to improve service processes.
  • Collaborate with team members to develop and implement effective service strategies.
Requirements:
  • A minimum of a high school diploma or equivalent; additional education is an asset.
  • Prior experience in customer-facing roles or related fields is highly desirable.
  • Strong communication and interpersonal skills, with the ability to adapt to diverse situations.
  • Ability to thrive in a fast-paced environment, prioritizing tasks effectively.
  • Familiarity with customer service software and tools is essential.
Benefits:
  • A competitive hourly wage, accompanied by performance-based bonuses.
  • A comprehensive health benefits package, supporting overall well-being.
  • Ongoing opportunities for career growth and development within the company.
  • A supportive work environment that fosters collaboration and teamwork.
  • Employee discounts and perks, enhancing job satisfaction.

Our ideal candidate is passionate about delivering outstanding customer service and has a strong desire to grow professionally. If you possess these qualities, we encourage you to apply for this exciting opportunity.



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