Coffee Specialist

We are seeking a highly skilled Coffee Specialist to join our team at Nespresso Canada, a division of Nestlé Canada. This full-time opportunity is based in Halifax, Nova Scotia, and offers a competitive salary of $17.00 per hour.

As a Coffee Specialist, you will be responsible for acting as an ambassador of the Nespresso brand while delivering exceptional customer service, driving sales, and achieving sales targets. Your primary goal will be to create a positive brand experience for all stakeholders, promoting Nespresso's sustainability mission by educating customers and prospects.

• Enthusiastically engaging in daily briefings to understand key objectives and meet deliverables;
• Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals;
• Demonstrating exceptional product knowledge and enthusiasm for the brand to deliver the best customer experience;
• Creatively promoting Nespresso's sustainability mission through educational efforts with customers and prospects;

To succeed in this role, you must possess:

• A passion for coffee, sustainability, and a desire to expand your knowledge of Nespresso coffees;
• 1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers;
• Demonstrated excellence in sales and customer service;
• Effective time management and interpersonal skills;

Nespresso is an equal opportunity employer committed to diversity and inclusion. We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. Our team lives by four behaviours: Inspire, Care, Act, and Innovate, reflecting who we are and how we interact with one another and with the world around us.

We offer a comprehensive total rewards benefits package including health and dental benefits, a lifestyle spending account, excellent training and development programs, growth opportunities, and more.