Customer Service Ambassador

1 week ago


Halifax, Nova Scotia, Canada Ascent Halifax Full time
Role Overview

We are seeking a Customer Service Ambassador to represent our brand and clients' brands, ensuring customers have a positive experience with our services and products.

Main Responsibilities
  • Provide exceptional customer service by answering questions and addressing concerns in a friendly and professional manner.
  • Assist customers with product and service inquiries, offering information and guidance.
  • Resolve customer issues promptly and effectively, ensuring a high level of satisfaction.
  • Maintain a thorough understanding of the products and services offered to provide accurate and detailed information.
  • Record and manage customer interactions, feedback, and resolutions.
  • Collaborate with sales teams to enhance customer experiences and improve service delivery.
Qualifications
  • Excellent communication and interpersonal skills with a strong customer-first approach.
  • Previous customer service experience is preferred but not required; full training is provided.
  • Ability to handle multiple tasks and problem-solve in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Positive attitude, patience, and the ability to work well with diverse groups of people.
Why Work with Us?
  • Competitive salary range: $45,000 - $60,000 per year, depending on experience.
  • Comprehensive training and ongoing professional development opportunities.
  • A friendly and inclusive team culture with opportunities for growth.
  • Work with leading brands and gain valuable experience in customer service and client relations.


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