Customer Service Representative
4 weeks ago
About Us
McDonald's Canada is a leading foodservice retailer offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.
We are more than just your local restaurant. We are a collection of hardworking small-business owners dedicated to serving delicious choices to our customers.
Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees.
The Role Highlights:
- Greeting guests, taking orders, and processing payments in a fast-paced environment
- Preparing drinks and food while maintaining high standards of quality and customer satisfaction
- Communicating effectively with colleagues and management to ensure seamless service delivery
- Flexible and rotating hours to accommodate various shifts and days of the week
- Assembling and managing dine-in, take-out, and delivery orders to meet customer expectations
Your Responsibilities:
- Serving customers in a friendly and courteous manner, responding promptly to their needs and resolving any issues that may arise
- Maintaining a clean and safe working environment, adhering to health and safety protocols
- Collaborating with colleagues to achieve sales targets, maintain efficiency, and improve customer satisfaction
- Adhering to company policies and procedures, including cash handling and security protocols
What We Offer:
- A competitive estimated salary of $12.50 per hour, based on the national average for similar positions in the food service industry
- Flexible scheduling to accommodate various shifts and days of the week
- Opportunities for professional growth and development through training and mentorship programs
- A fun and dynamic work environment with a diverse team of colleagues
- Benefits package including discounts, incentives, and recognition perks
Who We Are Looking For:
We are seeking individuals who possess excellent communication skills, a positive attitude, and a strong commitment to delivering exceptional customer service. Previous experience in food service or retail is an asset, but not required.
About McDonald's Canada
McDonald's Canada is proud to be one of the world's leading foodservice retailers, serving over 2.5 million people in over 1,400 locations every day. We have a long history of helping Canadian families through Ronald McDonald House Charities.
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