Patient Services Manager
3 days ago
Collingwood General and Marine Hospital is seeking a highly skilled and experienced Manager, Patient Services to join our team. As a key member of our leadership team, you will be responsible for the effective and efficient operation of our patient care units, working in collaboration with our Chief of Department.
Key Responsibilities:- Provide leadership and direction for the operations, management, utilization, risk management, and quality improvement within the patient care unit(s).
- Ensure efficient and effective utilization of approved physical, financial, and human resources.
- Guide and coordinate activities of the area in accordance with professional standards and support the goals and strategic direction of the Hospital.
- Work collaboratively with the Staffing Office to ensure adequate staffing in the department.
- Promote positive working relationships among healthcare professionals in the area.
- Act as a resource for problem-solving for Charge Nurses, employees, and physicians.
- Maintain open lines of communication at all levels of the organization.
- Work collaboratively with all Patient Services Managers and Admitting to manage patient flow and ensure departmental efficiency.
- Promote a strong occupational safety focus within the department and incorporate it into regular communication with staff.
- Must be a Registered Health Professional in good standing.
- Health Discipline Degree or Leadership Degree required.
- Master's Degree preferred.
- Minimum 5-10 years of applicable clinical experience in an acute care setting.
- Minimum of 7 years experience in a leadership role.
- Must have an ability to effectively communicate (written and verbal) in the English language.
- Ability to communicate in additional language(s) is considered an asset.
- Must have basic computer skills.
- Must be dedicated to professional growth and development.
- Must be able to perform all bona fide and essential duties of the position.
- A comprehensive and competitive benefit plan.
- Extended health and dental coverage.
- Life and accident insurance.
- Paid vacation and sick days.
- Short and long-term disability income protection plans.
- Healthcare of Ontario Pension Plan (HOOPP).
- Employee and Family Assistance Program.
- Access to CGMH Perkopolis discounts.
Collingwood General and Marine Hospital is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals who may contribute to a diverse and inclusive workplace to apply. If contacted regarding a competition, please advise Human Resources of accommodation measures you may require during our selection process.
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