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Patient Care Coordinator

3 months ago

Collingwood, Ontario, Canada Collingwood General and Marine Hospital Full time

Job Description

CAREER OPPORTUNITY

Ward Clerk

Choose Collingwood General & Marine Hospital:

Join the team at Collingwood General & Marine Hospital (CGMH) and enjoy a fulfilling career in a picturesque location. Nestled along the shores of Georgian Bay, you will have the chance to experience a vibrant four-season community.

CGMH is an 84-bed facility located in Collingwood, Ontario, serving a diverse population of over 74,000 residents and welcoming approximately 3.5 million visitors annually. As an acute care hospital, we provide essential services including emergency care, diagnostic testing, and specialized treatments across various medical fields. Our commitment to community health is evident in our comprehensive outpatient services and specialized clinics.

Corporate Culture:

At CGMH, our vision, mission, and values guide our daily operations. We seek individuals who embody our core values: Inclusivity, Compassion, Accountability, Respect, Excellence, Teamwork, and Adaptability. If you share these values, we invite you to contribute to our mission of delivering outstanding care to our patients and their families.

Immunization Requirement:

A current immunization record is mandatory, including two doses of a COVID-19 vaccine series approved by Health Canada or the World Health Organization, unless an exemption is granted under the Ontario Human Rights Code.

Benefits:

This role includes 4% vacation pay and 14% pay in lieu of benefits, along with access to the Employee & Family Assistance Program and CGMH Perkopolis discounts. We also support enrollment in the Health Care Providers Group Insurance Plan for group benefits for you and your eligible dependents.

The Opportunity:

You will play a crucial role in ensuring the smooth operation of daily activities related to patient admissions, discharges, and transfers. Your responsibilities will include reception duties, clerical tasks, and requisitioning supplies and services from various departments.

Qualifications:

  • Demonstrated alignment with CGMH's core values: Compassion, Accountability, Respect, Excellence, Adaptability, Teamwork
  • Completion of a two-year Medical Office Administration Diploma or equivalent
  • Certification in Medical Terminology
  • Minimum one year of clerical and data entry experience
  • Preference for candidates with emergency department experience
  • Familiarity with Meditech systems is advantageous
  • Proficiency in Microsoft Office applications
  • Strong keyboarding and data entry skills
  • Excellent customer service skills
  • Attention to detail and accuracy in performing job duties
  • Commitment to confidentiality
  • Ability to create a safe and supportive environment for patients, staff, and volunteers
  • Adherence to the Occupational Health and Safety Act
  • Proficient communication skills in English, both written and verbal; additional language skills are a plus
  • Basic computer literacy
  • Dedication to professional development
  • Capability to perform essential physical tasks related to patient care
  • Proven track record of excellent attendance and performance
  • Strong organizational and prioritization abilities
  • Ability to work independently while effectively collaborating with the healthcare team

Duties and Responsibilities:

  • Enter orders using the Meditech Expanse system as necessary
  • Manage telephone communications related to patient care coordination
  • Schedule patient transport with transportation services
  • Organize and maintain patient charts and care documents
  • Ensure clear communication with the patient care team
  • Perform clerical tasks essential to the daily operations of the Emergency Department
  • Undertake additional clerical duties as required