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Experiential Community Crisis Responder

4 weeks ago

Victoria, British Columbia, Canada AVI Health and Community Services Full time
Job Summary

AVI Health and Community Services is seeking a skilled Experiential Community Crisis Responder to join our team. As a member of our Community-Led Crisis Response Team, you will play a critical role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance use related crises.

Key Responsibilities
  • Provide rapid point of service mental health crisis management and de-escalation, including assessment, suicide intervention and safety planning, as well as acute care planning and follow-up.
  • Work collaboratively with team members to develop comprehensive safety plans and establish post-crisis follow-up care.
  • Utilize a trauma-informed approach to provide care to individuals in crisis, including those who may be escalated or expressing values and beliefs that are opposed to yours/the team's.
Requirements
  • Minimum 3 years relevant experience in mental health services, de-escalation and crisis response, and case management.
  • Demonstrated experience utilizing lived/living expertise in service delivery and advocacy.
  • Living/lived experience of systems of oppression, including criminalization of illicit and street-based substances; victimization and persecution of mental health experiences; gender-, race-based and/or experiences of othering, particularly experiences of violent and/or harmful emergency services interventions.
Working Conditions

The Experiential Community Crisis Responder will work in a fast-paced, dynamic environment, responding to crisis calls and providing support to individuals in need. This role requires the ability to work independently and as part of a team, with a high level of emotional resilience and ability to center the needs of the person in crisis.

What We Offer
  • A competitive hourly rate of $33.99, with stepped increases based on seniority with AVI.
  • A 30-hour workweek, with flexible scheduling to accommodate the needs of the team and the community.
  • A comprehensive benefits package, including extended health, life and AD&D coverage, as well as pension and sick bank benefits.