Assistant Store Manager

2 days ago

Halton Hills, Ontario, Canada PVH Full time

Unlock Your Potential at PVH

As an Assistant Store Manager at PVH, you will play a key role in driving sales growth, delivering exceptional customer experiences, and leading a high-performing team. Your passion for our brand and commitment to excellence will inspire and motivate your team to achieve top-line sales results.

Key Responsibilities:

Customer Experience

  • Lead the effort to create a welcoming and engaging store environment that exceeds customer expectations.
  • Develop and implement strategies to drive sales growth and customer loyalty.
  • Partner with the Store Manager to make decisions that support brand standards and customer service expectations.
  • Prioritize delivering an exceptional customer experience throughout the store and always place our customer first.

Commitment to Efficiency

  • Lead merchandising execution, filling in based on sell-through and collaborating with the Store Manager on new arrival merchandising decisions.
  • Enforce all company tools, policies, and procedures; provide loss prevention training and coach associates to maintain awareness and report concerns.
  • Create and maintain schedules to support payroll strategies and budgets; assist in the oversight of expenses and inventory.
  • Assist with business analysis and planning; convey opportunities and customer feedback to the Store Manager.

Associate Morale

  • Recruit and onboard top talent to ensure a best-in-class team; evaluate current talent and provide observations to the Store Manager.
  • Motivate and inspire associates to achieve sales goals and uphold brand standards; model expectations, recognize outstanding performance, and assist in the coaching and development of associates.
  • Demonstrate a sense of pride, commitment, and passion for the brand and our customers; treat customers and store team professionally, courteously, and respectfully.
  • Celebrate and embrace individuality, inclusion, and partnership; build relationships and seek out feedback for continuous self-development.
  • Champion innovation and change, support company initiatives, and reinforce a continuous improvement environment.

Qualifications:

  • Minimum of 1 year of retail store management experience required.
  • Bachelor's/Associate degree preferred; high school diploma/equivalent required.
  • Flexible schedule required including nights, weekends, and overnight shifts; some travel may be requested.
  • Excellent communication and time management skills.
  • Ability to walk, stand, bend, reach, and squat for prolonged periods, and carry up to 20 pounds.

PVH Canada Inc. is an equal opportunities employer and welcomes applications from diverse candidates. If you are passionate about delivering exceptional customer experiences and leading a high-performing team, we encourage you to apply for this exciting opportunity.

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