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Assistant Store Manager

2 months ago

Halton Hills, Ontario, Canada Tapestry Full time

Company Overview:
Coach is a renowned global fashion brand established in New York in 1941. Guided by the vision of Creative Director Stuart Vevers, we embody an inclusive and bold spirit, crafting exquisite products designed to last and allow individuals to express their true selves.

As part of the Tapestry portfolio, we are committed to pushing boundaries and fostering innovation within a diverse and inclusive environment. To learn more about our dedication to equity and diversity, please visit our website.

Position Summary:
The Assistant Store Manager at Coach showcases exceptional business insight, driving sales performance through effective employee development and mentorship. This role requires a strategic mindset to enhance operational efficiency while upholding Coach's standards and competencies. The Assistant Store Manager is a versatile team player, capable of adapting to various roles within the store environment.

Key Responsibilities:

Visual Merchandising:

  • Ensure customer-centric focus and service on the sales floor by maintaining visual and product management standards.
  • Maximize productivity and profitability through effective organizational skills and timely task completion.
  • Collaborate with the General Manager to develop and manage visual presentation and brand standards.
  • Conduct weekly staff scheduling.

Sales Management:

  • Align decisions with organizational objectives in partnership with the Store Manager.
  • Develop and communicate sales strategies and initiatives to the team, tracking performance consistently.
  • Foster client relationships and implement clienteling strategies to achieve business goals.
  • Act as a brand ambassador, driving loyalty through community engagement.

Operational Excellence:

  • Evaluate team performance and provide timely feedback to support continuous development.
  • Ensure adherence to retail policies and procedures, including POS and operational standards.
  • Recruit and onboard top talent, collaborating with the Store Manager to maintain a strong talent pool.
  • Manage daily operational tasks in line with Coach standards, including payroll and loss prevention.

Qualifications:
Experience: 1 to 3 years of management experience in a luxury retail environment is preferred. A solid understanding of fashion trends and market competition is essential.
Education: High school diploma or equivalent; a college degree is preferred.
Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and familiar with retail systems.

Physical Requirements:
Ability to work in a fast-paced environment, communicate effectively, and perform physical tasks such as lifting and moving products.

Schedule Flexibility:
Must be available to work a flexible schedule, including nights, weekends, and holidays during peak retail periods.

Core Competencies:
Coach values courage, creativity, customer focus, and the ability to navigate ambiguity. We seek individuals who are results-driven, possess interpersonal savvy, and are committed to continuous learning and development.

Coach is an equal opportunity employer, dedicated to hiring and developing the best talent. All employment decisions are made based on qualifications without regard to any legally recognized protected basis.