Cyber Security Technical Support Specialist

7 days ago

Ottawa, Ontario, Canada Check Point Software Technologies Ltd. Full time

Why Choose a Career in Cyber Security?

At Check Point Software Technologies Ltd., we're leading the charge in protecting the world from cyber threats. As a global team of experts, we're pushing the boundaries of security innovation to meet the evolving needs of our customers. Our employees are redefining the security landscape, and we're looking for talented individuals to join us.

Key Responsibilities:

  • Provide technical support to customers through analytical skills, facilitating new installations, implementations, maintenance, education, and author documentation.
  • Develop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry-standard based technologies.
  • Ensure management of customer expectations and resolution of technical issues in a timely manner.
  • Collaborate with clients and management to provide business and technical communication skills.

Requirements:

  • 5-8 years of relevant TCP/IP networking and Internet Security technology experience.
  • Strong Linux/Unix and Windows Server system-level knowledge.
  • Experience configuring and troubleshooting VPN technologies.
  • Working knowledge of DNS, DHCP, VRRP/HSRP, VoIP, and routing protocols.

What We Offer:

As a member of our team, you'll have the opportunity to work on cutting-edge security technologies and collaborate with a global team of experts. We're committed to providing a supportive and inclusive work environment, and we're looking for talented individuals who share our passion for cyber security.

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