Hotel Reception Associate

2 weeks ago


Whistler, British Columbia, Canada Pinnacle International Hotels & Resort Inc. Full time
Job Summary

We are seeking a Hotel Reception Associate to join our team at Pinnacle International Hotels & Resort Inc. This is a permanent, full-time opportunity that requires excellent communication and organizational skills.

About the Role

The successful candidate will be responsible for registering arriving guests and assigning rooms, processing group arrivals and departures, and taking, canceling, and changing room reservations.

You will also provide information on hotel facilities and services, as well as general information about points of interest in the area. Additionally, you will process guests' departures, calculate charges, and receive payments.

In this role, you will maintain an inventory of vacancies, reservations, and room assignments, and perform various clerical duties such as faxing, filing, and photocopying.

Furthermore, you will answer telephone calls and relay messages, assist clients/guests with special needs, and provide exceptional customer service.

Requirements
  • This position requires 1 to less than 7 months of experience in a similar role.
  • A permanent employment arrangement is required.
  • A high level of English language proficiency is necessary.
  • A standard workweek of 40 hours per week is expected.
Compensation and Benefits

We offer a competitive salary range of $25,000 - $35,000 per year, commensurate with experience.



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