Associate Member Experience

2 weeks ago

Whistler, Canada Hilton Grand Vacations Full time

As a **Associate Member Experience** you would be responsible for:

- Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values.
- Provides excellence in service while checking owners and guests in and out of the property.
- Provides switchboard and concierge services.
- Must be able to provide information regarding local areas of interest for guests.
- Liaises and assists all other departments as needed or assigned.
- Administer all Company policies, procedures and standards.
- Ensures all duties on daily task list are completed and other related duties as required.
- Supports all food & beverage and Member Animation programs or initiatives.
- Performs cash and credit card handling duties.
- Handling guests complaints and concerns in an efficient and timely matter, otherwise referring the matter to management.
- Excellent oral and written communication skills.
- Responsible for securely issuing and consistently tracking keys for Members and Guests which may also include keys issued to and tracked for housekeeping and contractors/suppliers.
- Must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
- Covers Night Audit shifts as required.
- Follow up on Lost & Found and Daily Log for any outstanding issues. Takes action as required and instructed.
- Willingly assists with other related tasks as required to facilitate daily operations or unusual circumstances.
- Performs other related duties as assigned.

**COMPENSATION**:
$23.00 per hour. Eligible employees may receive a quarterly “SALT” bonus if the property achieves established performance measures.

**Why do Tem Members Like Working for us?**
- Our Mission and Values
- Internal growth opportunities
- Being part of an industry leader in the hospitality field
- Benefits include extended health & dental and vision coverage
- Short term and long term disability benefits
- Employee Assistance Program
- Choice of ski pass or wellness allowance
- Group RRSP
- Team Member and Family Travel Program providing reduced hotel room rates

**Qualifications**

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

- High School Diploma or equivalent.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Front Desk or Concierge Experience preferred.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • Associate Member Experience

    6 months ago

    Whistler, Canada Hilton Grand Vacations Full time

    As a **Associate Member Experience** you would be responsible for: - Embraces Company's Leadership Best Practices and Mission to help our Members create the best vacations of their lives. - Provides our Members and Guests with Authentic service. - Ensures all Members and Guests are welcomed and registered to Embarc and acts as an ambassador of Embarc. -...

  • Associate Member Experience

    5 months ago

    Whistler, Canada Hilton Grand Vacations Full time

    As a **Associate Member Experience** you would be responsible for: - Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values. - Provides excellence in service while checking owners and guests in and out of the property. - Provides switchboard and concierge services. - Must be able to provide information regarding local...

  • Customer Experience Associate

    3 weeks ago

    Whistler, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide personalized service to customers, responding...

  • Member Service Associate

    2 months ago

    Whistler, Canada Whistler Blackcomb Full time

    **Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...

  • Customer Experience Associate

    4 weeks ago

    Whistler, British Columbia, Canada TD Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide exceptional customer service and support to clientsComplete a broad range of financial...

  • Customer Experience Associate

    4 weeks ago

    Whistler, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide exceptional customer service and support...

  • Customer Experience Associate

    4 weeks ago

    Whistler, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide exceptional customer service and support...

  • Retail Eyewear Associate

    7 hours ago

    Whistler, British Columbia, Canada EssilorLuxottica Group Full time

    As a Retail Eyewear Associate with the EssilorLuxottica Group, you will be an integral part of delivering exceptional customer experiences at Sunglass Hut stores. We are a world leader in the specialty sunglass retail business, with over 3,000 stores worldwide.We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring...

  • Customer Experience Associate

    5 months ago

    Whistler, Canada Scotiabank Full time

    Requisition ID: 193065 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Ambassador

    5 days ago

    Whistler, British Columbia, Canada Travel + Leisure Co Full time

    Empowering Guests' Vacation ExperiencesWe are Travel + Leisure Co., a global leader in the vacation ownership industry. Our mission is to deliver exceptional experiences to our members and guests. As a Guest Services Associate, you will play a vital role in making their vacations unforgettable.About UsOur company has over 19,000 associates working together...

  • Customer Experience Associate

    5 months ago

    Whistler, Canada TD Bank Full time

    **Work Location**: Whistler, British Columbia, Canada **Hours**: 18.75 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service...

  • Customer Experience Associate

    1 month ago

    Whistler, Canada The Toronto-Dominion Bank (Canada) Full time

    Description : KEY ACCOUNTABILITIES CUSTOMER Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other...

  • Vacation Experience Coordinator

    3 days ago

    Whistler, British Columbia, Canada Travel + Leisure Co Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to deliver exceptional vacation experiences. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and Sports Illustrated Resorts.Our team of more than 19,000 associates put the world on vacation at over...

  • Stewarding Associate

    3 weeks ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a world-class hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're seeking a skilled Stewarding Associate to join our Food and Beverage team.About the Role:The Stewarding Associate will play a vital role in...

  • Customer Experience Representative

    3 weeks ago

    Whistler, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full time

    About the RoleWe are seeking a highly skilled Customer Experience Associate to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch customer experience.Key AccountabilitiesProvide exceptional...

  • Experience the Ultimate in Hospitality Leadership

    1 day ago

    Whistler, British Columbia, Canada Travel + Leisure Co Full time

    About UsAt Travel + Leisure Co., we're passionate about putting the world on vacation. Our mission is to deliver exceptional experiences for millions of travelers worldwide, and our Vacation Ownership business line includes some of the most renowned brands in the industry.The OpportunityWe're seeking a seasoned Guest Services Supervisor to join our team! As...

  • Customer Experience Associate

    4 weeks ago

    Whistler, British Columbia, Canada TD Full time

    Clés de l'expérience clientCréez une expérience client exceptionnelle avec chaque interaction client et contribuez à l'amélioration continue de l'expérience client globale de la succursale par le service et les conseils.Effectuez une large gamme de transactions financières (par exemple, dépôts, retraits, paiements de factures et/ou...

  • Mons Royale Retail Experience Associate

    1 week ago

    Whistler, British Columbia, Canada Mons Royale Full time

    About Mons RoyaleWe're a fast-growing brand in the action and adventure sports space, committed to sustainability and the outdoors. Our goal is to shift riders from synthetics to natural fibres and inspire a life of action and adventure.Role OverviewWe're seeking a Retail Sales Representative to join our team in our New Whistler Store. As a key member of our...

  • Food Service Associate

    4 weeks ago

    Whistler, British Columbia, Canada Indian Masala Bar & Grill Full time

    We are seeking a skilled Food Service Associate to join our team at Indian Masala Bar & Grill. As a key member of our dining room staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Prepare and serve specialty food and beverages to customersPresent menus and...

  • Sales Associate

    5 months ago

    Whistler, Canada Roots Full time

    NATURE & SCOPE Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life. WHAT WE’RE LOOKING FOR? **To be successful, you’ll need to possess**: -...