Bilingual Client Services Coordinator

4 weeks ago


Montreal, Quebec, Canada Plan Group Full time

Plan Group is seeking a Bilingual Service Coordinator to join our service department for a full-time position with a daytime schedule. The successful candidate will demonstrate excellent prioritization skills and adaptability.

* Bilingual resume in English and French is mandatory *

As a Bilingual Service Coordinator, your responsibilities will include:

  • Assisting the service team and national projects
  • Drafting and formatting service agreements
  • Managing customer and supplier files
  • Addressing customer inquiries via various communication channels
  • Delegating requests to the technical team
  • Collecting and relaying customer feedback
  • Preparing invoices
  • Performing additional related duties as required

Qualifications:

  • Ability to work independently
  • Strong prioritization skills
  • Bilingual proficiency (spoken and written)
  • Familiarity with Microsoft Office Suite

Preferred Qualifications:

  • Experience in customer service and office management
  • Technical diploma in office automation, administration, or a related field
  • Background in structured cabling networks or similar areas

We offer:

  • Full-time daytime hours
  • Group insurance coverage after three months at the company's expense
  • Optional group life insurance (employee's expense)
  • Compensation based on experience

Employment Type: Full-time

Work Schedule: Monday to Friday

When you become part of #TeamPlanGroup, you will join a company that is evolving into one of the most respected integrated construction firms in the country. Our global network provides limitless opportunities.

Bring your skills, enthusiasm, and innovative ideas, and together, let's advance your career.

Thank you for considering a career with Plan Group, an equal opportunity employer. Please note that only candidates selected for an interview will be contacted. Accommodations for applicants with disabilities will be provided during the recruitment process. If you require accommodations during the interview process, please inform us.



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