Bilingual Client Service Specialist
2 months ago
Job Summary:
We are seeking a highly skilled and bilingual Customer Service Representative to join our team at Sun Life. As a key member of our client service team, you will be responsible for providing exceptional service to agents and customers by processing transactions related to our AA/GIC products.
Key Responsibilities:
- Maintain business relationships with the sales force and broker business
- Handle delicate situations involving customers and advisors with professionalism and tact
- Ensure same day service with high accuracy and attention to detail
- Communicate effectively with agents, clients, and team leaders
- Respond proactively to client inquiries and develop strong client relationships
Requirements:
- Bilingual in French and English
- Excellent customer service skills
- Ability to work well in a fast-paced environment
- Previous experience with Guaranteed Investments, customer service, and SunLife systems is an asset
What We Offer:
At Sun Life, we offer a diverse and inclusive work environment where you can learn new skills, grow, and thrive. If you are looking for a challenging and rewarding role that allows you to make a real impact, we encourage you to apply.
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