Bilingual Client Service Specialist

2 months ago


Montreal, Quebec, Canada Sun Life Full time

Job Summary:

We are seeking a highly skilled and bilingual Customer Service Representative to join our team at Sun Life. As a key member of our client service team, you will be responsible for providing exceptional service to agents and customers by processing transactions related to our AA/GIC products.

Key Responsibilities:

  • Maintain business relationships with the sales force and broker business
  • Handle delicate situations involving customers and advisors with professionalism and tact
  • Ensure same day service with high accuracy and attention to detail
  • Communicate effectively with agents, clients, and team leaders
  • Respond proactively to client inquiries and develop strong client relationships

Requirements:

  • Bilingual in French and English
  • Excellent customer service skills
  • Ability to work well in a fast-paced environment
  • Previous experience with Guaranteed Investments, customer service, and SunLife systems is an asset

What We Offer:

At Sun Life, we offer a diverse and inclusive work environment where you can learn new skills, grow, and thrive. If you are looking for a challenging and rewarding role that allows you to make a real impact, we encourage you to apply.



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