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Bilingual Client Service Associate

3 months ago

Montreal, Quebec, Canada Sun Life Full time

Position Overview:
As a Bilingual Client Service Associate, you will play a vital role in delivering exceptional service to both agents and clients by managing transactions related to our AA/GIC offerings.

Key Responsibilities:
Your duties will encompass:

  • Supporting the sales team and broker operations.
  • Addressing sensitive matters involving clients and advisors.
  • Ensuring prompt service with a focus on accuracy and professionalism.

You will engage with agents, clients, and team leaders, proactively addressing client inquiries and fostering robust client relationships.

Qualifications:
To excel in this position, you should be:

  • Bilingual in French and English.
  • Equipped with outstanding customer service abilities.
  • Able to thrive in a dynamic work environment.

Experience with Guaranteed Investments, customer service, and familiarity with Sun Life systems will be advantageous.

Why Join Us:
If you seek a role that offers opportunities for skill development, personal growth, and a commitment to diversity and inclusion, this position may align perfectly with your career aspirations.