Research Programs and Services Coordinator
3 days ago
The University of Waterloo Library is a dynamic and innovative hub for learning, research, and innovation. As a key partner in the university's mission, we strive to provide exceptional support to our diverse campus community. Our two main locations and three satellite spaces serve as interdisciplinary hubs, bringing together knowledge, expertise, and resources to drive academic excellence.
ResponsibilitiesWe are seeking a highly skilled and motivated Research Programs and Services Coordinator to join our team. In this role, you will contribute to the delivery of research services, facilitate strategic communications, and implement knowledge and content management processes and tools.
- Develop and deliver research workshops and stakeholder programming focused on research training, collaboration, and support.
- Co-develop materials to complement or accompany workshops and programming.
- Stay up-to-date with academic library research services trends and report regularly on findings.
- Collaborate with the Communications Team to facilitate strategic communications.
- Provide support for the development and implementation of services to meet existing and emerging researcher needs.
- Manage LibGuides, a key user-facing application supporting research and learning.
You will be responsible for managing web content for the ISR departments, ensuring that internal and public-facing sites are effectively organized, accurate, relevant, and aligned with best practices and guidance from the Library's web and usability teams.
- Orient and train staff on the use of collaboration and knowledge management tools such as SharePoint, Teams, and Confluence.
- Coordinate cross-departmental knowledge management activities.
- Stay current with knowledge management best practices and upgrade the Library's collaboration tools to provide effective guidance and support.
- Troubleshoot and triage issues arising for staff in the use of knowledge management and collaboration tools.
- Manage the information architecture of collaboration tools such as SharePoint and Confluence to align with knowledge management best practices.
You will participate in the Library's virtual reference services, assisting patrons via chat and/or email with locating, critically appraising, and using library resources and services.
- Serve on the Team overseeing virtual reference services.
- Serve as a member of the team providing in-person services at the Library's Adaptive Technology Centre.
- Maintain awareness of library accessibility services and related technologies.
We are looking for a highly skilled and motivated individual with a Bachelor's degree or equivalent in education/experience. You should have experience finding and synthesizing information, making recommendations to users, and using library services and resources. Experience with collaboration and knowledge management tools, communications best practices, and web content management is also essential.
We value excellent oral and written communication skills, outstanding interpersonal skills, and good judgment. You should be able to maintain respectful and constructive working relationships across multiple levels and diverse stakeholders. A demonstrated ability to provide excellent customer service and interact with patrons in a respectful and sensitive manner is also required.
We are committed to equity, diversity, and inclusion and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for research and learning, we encourage you to apply for this exciting opportunity.
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Research Programs and Services Coordinator
5 days ago
Kitchener, Ontario, Canada University of Waterloo Full timeOverviewThe University of Waterloo Library is a dynamic and collaborative environment that fosters innovation and learning. As a key partner in the university's research and innovation ecosystem, we provide access to knowledge, expertise, and resources that support the diverse needs of our campus community.ResponsibilitiesWe are seeking a highly skilled and...
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Research Programs and Services Coordinator
5 days ago
Kitchener, Ontario, Canada University of Waterloo Full timeOverviewThe University of Waterloo Library is a dynamic and collaborative environment that fosters innovation and learning. As a key partner in the university's research and innovation ecosystem, we provide access to knowledge, expertise, and resources that support the diverse needs of our campus community.ResponsibilitiesWe are seeking a highly skilled and...
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Research Programs and Services Coordinator
3 hours ago
Kitchener, Ontario, Canada University of Waterloo Full timeAbout the RoleThe University of Waterloo Library is seeking a highly skilled and motivated individual to join our team as a Research Programs and Services Coordinator. This role will play a critical part in supporting the delivery of research services, facilitating strategic communications, and implementing knowledge and content management processes and...
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Research Programs and Services Coordinator
20 hours ago
Kitchener, Ontario, Canada University of Waterloo Full timeAbout the RoleThe University of Waterloo Library is seeking a highly skilled and motivated individual to join our team as a Research Programs and Services Coordinator. This role will play a critical part in supporting the delivery of research services, facilitating strategic communications, and implementing knowledge and content management processes and...
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Research Programs and Services Coordinator
2 weeks ago
Kitchener, Ontario, Canada University of Waterloo Full timeOverviewThe University of Waterloo Library is a dynamic and innovative hub for learning, research, and innovation. As a key partner in the university's mission, we strive to provide exceptional support to our diverse campus community. Our two main locations and three satellite spaces serve as interdisciplinary hubs, bringing together knowledge, expertise,...
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Research Programs and Services Coordinator
2 weeks ago
Kitchener, Ontario, Canada University of Waterloo Full timeOverviewThe University of Waterloo Library is a dynamic and innovative hub for learning, research, and innovation. As a key partner in the university's mission, we strive to provide exceptional support to our diverse campus community. Our two main locations and three satellite spaces serve as interdisciplinary hubs, bringing together knowledge, expertise,...
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Research Programs and Services Coordinator
1 week ago
Kitchener, Ontario, Canada University of Waterloo Full timeOverviewThe University of Waterloo Library is a dynamic and innovative hub for learning, research, and innovation. As a key partner in the university's mission, we strive to provide exceptional support to our diverse campus community. Our two main locations and three satellite spaces serve as interdisciplinary hubs, bringing together knowledge, expertise,...
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Research Programs and Services Coordinator
1 week ago
Kitchener, Ontario, Canada University of Waterloo Full timeOverviewThe University of Waterloo Library is a dynamic and innovative hub for learning, research, and innovation. As a key partner in the university's mission, we strive to provide exceptional support to our diverse campus community. Our two main locations and three satellite spaces serve as interdisciplinary hubs, bringing together knowledge, expertise,...
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Research Programs and Services Coordinator
5 days ago
Kitchener, Ontario, Canada University of Waterloo Full timeOverviewThe University of Waterloo Library is a dynamic and innovative hub for learning, research, and innovation. As a key partner in the university's mission, we strive to provide exceptional support to our diverse campus community. Our two main locations and three satellite spaces serve as interdisciplinary hubs, bringing together knowledge, expertise,...
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Kitchener, Ontario, Canada University of Waterloo Full timeOverviewThe University of Waterloo Library is a dynamic and innovative hub for learning, research, and innovation. As a key partner in the university's mission, we strive to provide exceptional support to our diverse campus community. Our two main locations and three satellite spaces serve as interdisciplinary hubs, bringing together knowledge, expertise,...
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Research Programs and Services Coordinator
2 days ago
Kitchener, Ontario, Canada University of Waterloo Full timeOverviewThe University of Waterloo Library is a dynamic and innovative hub for learning, research, and innovation. As a key partner in the university's mission, we strive to provide exceptional support to our diverse campus community. Our two main locations and three satellite spaces serve as interdisciplinary hubs, bringing together knowledge, expertise,...
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Research Programs and Services Coordinator
2 days ago
Kitchener, Ontario, Canada University of Waterloo Full timeOverviewThe University of Waterloo Library is a dynamic and innovative hub for learning, research, and innovation. As a key partner in the university's mission, we strive to provide exceptional support to our diverse campus community. Our two main locations and three satellite spaces serve as interdisciplinary hubs, bringing together knowledge, expertise,...
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Research Coordinator
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Kitchener, Ontario, Canada University of Waterloo Full timeJob Title: Research CoordinatorAbout the Role:The Research Coordinator is a key member of the Waterloo Undergraduate Student Association (WUSA) team, responsible for conducting high-quality research and evaluation to inform strategic planning and decision-making. This role plays a critical part in ensuring that WUSA's services and programs are effective and...
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Research Coordinator
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Kitchener, Ontario, Canada University of Waterloo Full timeJob Title: Research CoordinatorAbout the Role:The Research Coordinator is a key member of the Waterloo Undergraduate Student Association (WUSA) team, responsible for conducting high-quality research and evaluation to inform strategic planning and decision-making. This role plays a critical part in ensuring that WUSA's services and programs are effective and...
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Research Coordinator
2 weeks ago
Kitchener, Ontario, Canada University of Waterloo Full timeJob Title: Research CoordinatorAbout the Role:The University of Waterloo is seeking a highly skilled Research Coordinator to join our team. As a key member of our organization, you will be responsible for conducting high-quality research and evaluation to inform strategic planning and decision-making.Key Responsibilities:Design and implement research...
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Research Coordinator
2 weeks ago
Kitchener, Ontario, Canada University of Waterloo Full timeJob Title: Research CoordinatorAbout the Role:The University of Waterloo is seeking a highly skilled Research Coordinator to join our team. As a key member of our organization, you will be responsible for conducting high-quality research and evaluation to inform strategic planning and decision-making.Key Responsibilities:Design and implement research...
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Research Project Coordinator
2 days ago
Kitchener, Ontario, Canada University of Waterloo Full timeJob SummaryThe Research Project Coordinator provides administrative, financial, and project support to the Emerging Radio Systems Group (EmRG) with all aspects of its research projects. This role is responsible for coordinating large-scale projects, preparing reports, and managing project workflow.Key ResponsibilitiesCoordinate project schedules and...
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Kitchener, Ontario, Canada University of Waterloo Full timeJob Title: Research CoordinatorAbout the Role:The University of Waterloo is seeking a highly skilled Research Coordinator to join our team. As a key member of our organization, you will be responsible for conducting high-quality research and evaluation to inform strategic planning and decision-making.Key Responsibilities:Design and implement research...
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Research Coordinator
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Kitchener, Ontario, Canada University of Waterloo Full timeJob Title: Research CoordinatorAbout the Role:The University of Waterloo is seeking a highly skilled Research Coordinator to join our team. As a key member of our organization, you will be responsible for conducting high-quality research and evaluation to inform strategic planning and decision-making.Key Responsibilities:Design and implement research...
