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Research Programs and Services Coordinator
2 months ago
The University of Waterloo Library is a dynamic and collaborative environment that fosters innovation and learning. As a key partner in the university's research and innovation ecosystem, we provide access to knowledge, expertise, and resources that support the diverse needs of our campus community.
ResponsibilitiesWe are seeking a highly skilled and motivated Research Programs and Services Coordinator to join our team. The successful candidate will contribute to the delivery of research services, facilitate strategic communications, and implement knowledge and content management processes and tools.
- Develop and deliver research workshops and programs that support the needs of researchers and students.
- Manage web content and ensure that internal and public-facing sites are effectively organized, accurate, and relevant.
- Provide support for the development and implementation of services to meet existing and emerging researcher needs.
- Participate in the Library's virtual reference services and assist patrons with locating, critically appraising, and using library resources and services.
- Collaborate with staff to develop and implement knowledge management best practices and upgrade to the Library's collaboration tools.
We are looking for a candidate with a strong background in research and knowledge management, excellent communication and interpersonal skills, and the ability to work collaboratively in a fast-paced environment. The successful candidate will have:
- A bachelor's degree or equivalent in education/experience.
- Experience finding and synthesizing information and making recommendations to users.
- Experience using library services and resources, preferably in an academic or public library setting.
- Experience using collaboration and knowledge management tools such as SharePoint, Teams, and Confluence.
- Experience organizing and coordinating user-facing programs or events.
- Experience with communications best practices.
- Experience managing web content.
- Experience with Springshare's LibGuides content management platform.
- Experience with basic productivity software (Microsoft 365).
The University of Waterloo Library offers a dynamic and supportive work environment, opportunities for professional development, and a competitive compensation package.
